Hospital Receptionist (Part-time)

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $18.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
flexible scheduling
Professional development opportunities
Employee Discounts
Retirement Plan

Job Description

Bluegrass Equine Surgery (BES) is a distinguished equine veterinary practice located in central Kentucky, renowned for delivering exceptional client service and comprehensive primary medical care tailored specifically for horses. BES prides itself on its commitment to high-quality care and a supportive team environment, continually striving to foster a diverse, driven, and collaborative workplace culture. The company’s practice encompasses a range of specialized services with a focus on equine health, ensuring that each patient receives the best possible treatment and attention. BES operates a hospital setting which serves as a central hub for equine medical services, bridging advanced veterinary techniques with... Show More

Job Requirements

  • Some equine experience required
  • High school diploma, GED or equivalent combination of education, and/or experience
  • Knowledge of clerical procedures such as alphabetizing files and records
  • Good organizational skills
  • Customer service experience
  • Must be flexible with scheduling
  • Medical terminology and knowledge of the equine and thoroughbred industries
  • Previous experience in the Thoroughbred industry in Central Kentucky preferred
  • Relevant experience working with or around veterinarians preferred

Job Qualifications

  • High school diploma, GED or equivalent combination of education and experience
  • Some equine experience
  • Knowledge of clerical procedures such as alphabetizing files and records
  • Good organizational skills
  • Customer service experience
  • Medical terminology knowledge related to equine and thoroughbred industries
  • Previous experience in the Thoroughbred industry in Central Kentucky preferred
  • Relevant experience working with or around veterinarians preferred

Job Duties

  • Answer phones, assist clients as needed, escalating to other Hospital Administrators as needed
  • Welcome and host clients/visitors in a professional manner
  • Provide telephone support for the hospital
  • Maintain calendars, including surgeon's in-clinic patient calendar
  • Send appropriate communication to clients regarding appointments and prepare necessary documents for admissions and discharges
  • Respond to inquiries about services and refer to appropriate staff
  • Receive and distribute incoming mail and process outgoing mail
  • Coordinate and schedule appointments and provide reminders and special instructions to clients
  • Use Office 365, ezyVet, and FileMaker to support operations
  • Respond to client emails, type and edit correspondence, and process faxes
  • Type up doctoral dictations
  • Handle onsite interactions on Saturdays and Sundays
  • Provide backup for sales work on weekends
  • Maintain cleanliness of front lobby
  • Provide backup support for full-time receptionists
  • Organize and track office equipment, order supplies, maintain storage closet cleanliness
  • Submit invoices, call vendors for appointments, and assist with hospital events as assigned by Hospital Manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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