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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
Inuplands is a prominent healthcare provider located in Fishers, Indiana, committed to delivering excellent patient care and fostering a supportive and welcoming environment for all guests. Known for its dedication to personal growth and professional development, Inuplands operates one of the leading hospital systems in the region, Fishers Hospital. This hospital has built a strong reputation for quality healthcare services combined with outstanding patient and visitor experiences. The organization emphasizes compassionate care, innovative medical practices, and maintaining a community-focused atmosphere to meet the diverse needs of patients and their families.
The Customer Service Associate - Hospital Concierge Guest Rela... Show More
The Customer Service Associate - Hospital Concierge Guest Rela... Show More
Job Requirements
- High school diploma or GED
- ability to maintain a concierge-level customer service attitude
- availability to work full-time Monday through Friday, 5:30 am to 2 pm
- preferred previous healthcare experience
- excellent communication skills
- ability to assist diverse patient and visitor populations
- dependability and professionalism
Job Qualifications
- High school diploma or GED
- previous experience in customer service or hospitality
- preferred healthcare experience involving patient or public contact
- strong communication and interpersonal skills
- ability to handle challenging situations calmly and professionally
- basic computer proficiency
- positive and empathetic attitude
Job Duties
- Welcome guests upon arrival and provide friendly, professional assistance
- offer accurate information and directions within the hospital
- manage visitor inquiries and resolve issues courteously
- collaborate with hospital departments to facilitate smooth visitor experiences
- maintain a clean and organized reception area
- ensure confidentiality and compliance with hospital policies
- support emergency procedures as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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