Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.30 - $21.60
Work Schedule
Standard Hours
Benefits
competitive pay
401(k) with Company Match
Career advancement opportunities
National recognition programs
Local recognition programs
Teammate Assistance Fund
Medical insurance
Dental Insurance
Vision Insurance
Mileage reimbursement
Fleet vehicle program
Paid Time Off
Paid holidays
wellness programs
Education support
Tuition Assistance
Continuing Education Units
Company-paid Life Insurance
long-term disability insurance
voluntary benefits
Job Description
Heartland Hospice, part of Gentiva, is a national leader in providing compassionate hospice, palliative, home health, and advanced illness management services. With nearly 600 locations across 38 states, Heartland Hospice is committed to delivering compassionate care in the comfort of patients' homes. The company is well-known for its family of trusted brands that includes Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, and others. Their mission centers around supporting patients and their families through the physical, emotional, and spiritual challenges of serious illness or terminal diagnoses, while also assisting individuals in recovery from illnesses, injuries, or surgeries at... Show More
Job Requirements
- High school diploma required
- Minimum of three years of experience in the healthcare industry
- Strong preference for medical records experience
- Proficiency in Microsoft Office Suite and Electronic Medical Records systems (HomeCare HomeBase preferred)
- Excellent organizational and communication skills
- Ability to work with flexibility and professionalism
- Ability to handle confidential information with maturity and tact
Job Qualifications
- High school diploma
- Minimum three years of experience in the healthcare industry
- Strong preference for medical records experience
- Proficiency in Microsoft Office Suite and Electronic Medical Records systems (HomeCare HomeBase preferred)
- Strong organizational, record keeping, filing, typing, and time management skills
- Excellent oral and written communication skills
- Ability to adapt to changing tasks with flexibility and professionalism
- Strong interpersonal skills with ability to communicate across diverse backgrounds
- Demonstrated maturity, cooperation, and tact in the workplace
Job Duties
- Maintain and close medical records per policy
- Review records to ensure compliance with documentation standards
- Identify and obtain missing chart information including physician signatures and other required documentation
- Manage appropriate release of information including obtaining authorizations and distributing copies
- Collaborate with clinical staff to support timely admissions
- Conduct medical record audits as requested
- Purge closed cases, prepare records for archival, and maintain the master patient index
- Participate in hospice quality assessment and performance improvement programs
- Oversee tactical HR processes, contracts, and personnel files for staff and contractors
- Support branch leader with new hire orientation and onboarding
- Serve as a resource connecting staff to IT, HR, and Compliance as needed
- Prepare weekly schedules, review for productivity and geographic efficiency, and coordinate with the Executive Director for approval
- Coordinate interdisciplinary team meetings and manage care coordination communication
- Provide administrative support including answering phones, ordering supplies, and data entry
- Process accounts payable and route invoices as needed
- Complete annual compliance training and attend in-services as required
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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