Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Work Schedule
Standard Hours
Flexible
Benefits
competitive pay
401(k) with Company Match
Career advancement opportunities
National and local recognition programs
Teammate Assistance Fund
Medical insurance
Dental Insurance
Vision Insurance
Mileage reimbursement
Generous Paid Time Off
wellness programs
Education support
Tuition Assistance
free Continuing Education Units
Company-paid Life Insurance
long-term disability insurance
voluntary benefits
Job Description
SouthernCare New Beacon Hospice, a part of Gentiva, is a nationally recognized leader in hospice care, palliative care, home health care, and advanced illness management. With nearly 600 locations and thousands of dedicated clinicians serving across 38 states, SouthernCare New Beacon Hospice is committed to delivering compassionate, patient-centered care in the comfort of the patient’s home. The organization’s legacy is built on providing holistic support that addresses the physical, emotional, and spiritual aspects of serious illness and end-of-life care. Their family of trusted brands includes names like Gentiva Hospice, Heartland Hospice, New Century Hospice, and many others, encompassing a wide... Show More
Job Requirements
- High school diploma required
- Minimum of three years of experience in the healthcare industry
- Strong preference for medical records experience
- Proficiency in Microsoft Office Suite and Electronic Medical Records systems
- Ability to manage multiple tasks effectively
- Excellent communication skills
- Ability to maintain confidentiality
- Commitment to a drug-free workplace
- Must meet any state-specific requirements if applicable
Job Qualifications
- High school diploma
- Minimum of three years of experience in the healthcare industry
- Strong preference for medical records experience
- Proficiency in Microsoft Office Suite and Electronic Medical Records systems (HomeCare HomeBase preferred)
- Strong organizational, record keeping, filing, typing, and time management skills
- Excellent oral and written communication skills
- Ability to adapt to changing tasks with flexibility and professionalism
- Strong interpersonal skills with the ability to communicate effectively across diverse backgrounds
- Demonstrated maturity, cooperation, and tact in the workplace
Job Duties
- Maintain and close medical records per policy
- Review records to ensure compliance with documentation standards
- Identify and obtain missing chart information including physician signatures and required documentation
- Manage appropriate release of information including obtaining authorizations and distributing copies
- Collaborate with clinical staff to support timely admissions
- Conduct medical record audits as requested
- Purge closed cases, prepare records for archival, and maintain the master patient index
- Participate in hospice quality assessment and performance improvement programs
- Oversee tactical HR processes, contracts, and personnel files for staff and contractors
- Support branch leader with new hire orientation and onboarding
- Serve as a resource connecting staff to IT, HR, and Compliance as needed
- Prepare weekly schedules, review for productivity and geographic efficiency, and coordinate with the Executive Director for approval
- Coordinate interdisciplinary team meetings and manage care coordination communication
- Provide administrative support including answering phones, ordering supplies, and data entry
- Process accounts payable and route invoices as needed
- Complete annual compliance training and attend in-services as required
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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