Keeneland Association Inc logo

Horsemen Hospitality Experience Coordinator

Job Overview

clock

Compensation

Type:
Salary
Rate:
Range $55,000.00 - $65,000.00
clock

Work Schedule

Weekend Shifts
Night Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling

Job Description

Keeneland is a prestigious and historic thoroughbred horse racing and sales company located in Lexington, Kentucky. Founded in 1936, Keeneland has established itself as a premier venue for racing and sales, blending tradition with innovation to serve the equine industry and its dedicated clientele. The company is renowned for its world-class racing events, high-quality horse sales, and commitment to excellence in every aspect of its operations. Keeneland represents a unique blend of the rich heritage of horse racing with cutting-edge technology and hospitality services, making it a cornerstone in the horse racing community and a significant contributor to the local... Show More

Job Requirements

  • Education level not explicitly stated but relevant experience preferred
  • Prior experience in event coordination, client relations, or hospitality highly desirable
  • Availability for night and weekend work during peak seasons
  • Ability to lift and/or move up to 50 pounds regularly
  • Capable of standing, walking, using hands and fingers, reaching, climbing, balancing, and communicating effectively
  • Strong organizational and communication skills
  • Proficiency with computer applications such as Excel, Word, and Adobe
  • Ability to work collaboratively across departments
  • Must maintain discretion when handling sensitive client interactions

Job Qualifications

  • Must be available on nights and weekends during peak seasons
  • Excellent interpersonal, verbal, and written communication skills
  • Organized, solution oriented, and flexible
  • Strong work ethic and ability to make judgement calls in important situations
  • Detail oriented to ensure all event components are executed at the highest level
  • Self-starter with desire to problem solve in a fast-paced setting
  • Ability to complete projects and meet deadlines
  • Discretion when working with high-end Keeneland Sales and Racing clientele
  • Strong computer skills including Excel, Word, and Adobe

Job Duties

  • Coordinate race day accommodations for sales team members and stakes and non-stakes horsemen including dining, ticketing, parking, and hotel accommodations
  • Work with Keeneland departments to execute horsemen related hospitality
  • Assist with ETix training for supporting positions
  • Reconcile daily iCard charges for horsemen billing accuracy
  • Manage the Julep Cup Program including recruitment, communication, and event logistics
  • Create and update Winner's Circle Presentation Schedule coordinating presenters and team members
  • Assist in running photograph from Coady to Director's Room for celebrations
  • Review and approve event menus with Special Events
  • Manage master guest list for all events with updated contacts
  • Execute assigned events ensuring high service level including Kentucky Downs Day, Auction Team Dinner, Food Trucks, Complimentary Beverages, Client Conference Rooms, Track Kitchen, Barn Activations
  • Assist Horsemen Relations Manager with additional sales and racing events, including Championship Sale
  • Manage Sales Gifting program emphasizing high impact and functional items, inventory management
  • Work with internal teams on gifting ideas, sourcing, packaging, assembly, and delivery
  • Collaborate with local hotels to provide horsemen rates year-round
  • Create and maintain website resource for client bookings with preferred vendors
  • Coordinate with local restaurants to reserve tables during core business seasons
  • Manage transportation services through local vendors for out-of-town clients
  • Oversee complimentary vehicle activations during Sales
  • Create and update Standard Operating Procedures for the department
  • Develop form documents and communication overviews for cohesive departmental communication
  • Maintain project lists for timely execution of activations and event elements
  • Manage and update budgets for assigned events

Post restaurant and hotel jobs on OysterLink.

Job Location

You may be also interested in: