Job Overview
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $65,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible work schedule
Job Description
Keeneland is a renowned establishment in the horse racing and sales industry, known for its dedication to the horsemen and core clientele that make up the backbone of its operations. As a premier venue for thoroughbred racing and sales, Keeneland offers an unparalleled experience for horse owners, trainers, jockeys, and racing enthusiasts. The company is committed to providing exceptional hospitality, convenience, and consistency to its clients by maintaining high standards across all facets of its services and events.
This role reports directly to the Horsemen Relations Manager and focuses on enhancing the experience of Keeneland’s horsemen and core clientele.... Show More
This role reports directly to the Horsemen Relations Manager and focuses on enhancing the experience of Keeneland’s horsemen and core clientele.... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in event coordination or hospitality
- Experience working in the horse racing or sales industry preferred
- Ability to work nights and weekends
- Strong organizational and multitasking skills
- Excellent communication abilities
- Physical ability to lift and move up to 50 pounds
- Proficiency with Microsoft Office and Adobe software
- Strong interpersonal skills
- Ability to work independently and as part of a team
Job Qualifications
- Must be available on nights and weekends during peak seasons
- Excellent interpersonal, verbal, and written communication skills
- Organized, solution oriented, and flexible
- Strong work ethic with sound judgment
- Detail oriented to ensure execution quality
- Self-starter with problem-solving abilities
- Ability to meet deadlines and complete projects
- Discretion with high-end clientele
- Proficient in Excel, Word, and Adobe
Job Duties
- Handle horsemen reservations
- Coordinate race day accommodations including dining, ticketing, parking, and hotels
- Collaborate with internal departments to execute horsemen-related hospitality
- Assist with ETix training for support positions
- Reconcile daily iCard charges for horsemen billing accuracy
- Manage undercard Julep Cup and milestone trophy programs including tracking, ordering, engraving, packaging, and delivery
- Coordinate recognition and hospitality for leading owners, trainers, and jockeys
- Review and approve menus and event details with Special Events
- Maintain and update master guest list for all events
- Execute assigned events such as Paddock Party, Equestrian Room, New Building Activations, Book 1 Brunch, Book 1 Celebration, and Barn Activations
- Assist with additional sales and racing events including Championship Sale
- Manage Million Dollar Gifting Julep Cup Program for specified sales
- Oversee Sales Sponsored Race Julep Cups
- Manage Sales gifting program including inventory, sourcing, packaging, and delivery
- Create and update Standard Operating Procedures
- Develop form documents and communication overviews for department alignment
- Maintain project lists for activation and event execution timelines
- Manage and update event budgets
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Job Location
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