Hoover - Customer Concierge/Receptionist - Full-time

Birmingham, AL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $17.00

Work Schedule

Standard Hours

Benefits

competitive pay

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Holiday pay

401(k) with Company Match

ongoing training

Professional Development

supportive environment

Job Description

Long-Lewis of Hoover is a reputable automotive dealership known for its commitment to exceptional customer service and quality vehicle sales. Located in Hoover, this dealership has built a strong reputation for providing a welcoming and professional environment where customers can explore a wide range of new and pre-owned vehicles. Long-Lewis of Hoover operates with a focus on customer satisfaction, making the buying and servicing process as smooth and enjoyable as possible. The company fosters a team-oriented culture that values continuous learning, professional growth, and community involvement, making it a desirable workplace for individuals passionate about the automotive industry and customer... Show More

Job Requirements

High school diploma or GED
previous experience in customer service, receptionist, call center, or administrative support roles preferred
strong phone etiquette and written communication skills
pleasant, courteous, and professional demeanor with excellent interpersonal skills
proficient in computer applications including Microsoft Office and internal systems
ability to multitask, stay organized, and work efficiently in a fast-paced environment
basic knowledge of automotive sales or service is a plus

Job Qualifications

High school diploma or GED
previous experience in customer service, receptionist, call center, or administrative support roles preferred
strong phone etiquette and written communication skills
pleasant, courteous, and professional demeanor with excellent interpersonal skills
proficient in computer applications including Microsoft Office and internal systems
ability to multitask, stay organized, and work efficiently in a fast-paced environment
basic knowledge of automotive sales or service is a plus

Job Duties

Greet and assist customers in a professional, friendly manner both in person and over the phone
answer incoming calls promptly, gather necessary information, and transfer to the appropriate team member
take and relay accurate messages when needed
log and report missed calls and sales calls
respond to and manage electronic communications such as email and texts with customers and internal staff
support sales and service teams with appointment scheduling, follow-ups, and administrative coordination
process customer payments and perform light cashiering duties as needed
maintain a clean, organized, and professional front desk area
assist with general office duties and other tasks as assigned by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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