Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Standard Hours
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
401(k) with Company Match
ongoing training
Professional Development
Supportive team environment
opportunities for growth
Job Description
Long-Lewis of Hoover is a well-established automotive dealership dedicated to providing top-notch vehicles and exceptional customer service to the Hoover community and surrounding areas. Known for its commitment to quality and deep-rooted values of integrity and customer satisfaction, Long-Lewis of Hoover has grown into a trusted name in the automotive industry. Customers appreciate the dealership's extensive selection of new and pre-owned vehicles, comprehensive service offerings, and a friendly, professional team ready to assist with all their car-buying and vehicle maintenance needs. The dealership prides itself on creating a welcoming environment where customers can feel confident and comfortable throughout their entire... Show More
Job Requirements
- High school diploma or GED
- previous experience in customer service, cashiering, phone support, call center, or administrative roles preferred
- proficient computer skills including Microsoft Office and CRM systems
- excellent communication skills both verbal and written
- ability to multitask and stay organized
- friendly and professional demeanor
- ability to work in a fast-paced team environment
- prior automotive dealership experience is a plus
Job Qualifications
- High school diploma or GED required
- previous experience in customer service, cashiering, phone support, call center, or administrative roles preferred
- excellent phone and written communication skills
- friendly, professional demeanor with strong interpersonal skills
- proficient with computers and common business software (Microsoft Office, CRM systems, etc.)
- ability to multitask, stay organized, and thrive in a busy, team-oriented environment
- prior experience in an automotive dealership or similar setting is a plus
Job Duties
- Professionally greet and assist customers via phone, text, email, and other electronic communications
- promptly answer incoming calls, gather necessary information, and connect customers with the appropriate team member or department
- manage online and phone-based customer inquiries related to sales, service, and general dealership information
- support sales and service teams by scheduling appointments, confirming bookings, and performing timely follow-ups
- accurately process customer payments, handle cashiering duties, and reconcile transactions as required
- log, track, and report missed calls, messages, and customer interactions to ensure consistent follow-up
- maintain accurate and organized electronic records and reports
- assist with various administrative and communication tasks to support overall dealership operations
- maintain a professional, customer-focused presence both over the phone and in person
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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