Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $29.63
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Worker's Compensation
Job Description
W Hotels, a member of Marriott International's prestigious portfolio of brands, is a globally renowned luxury hotel chain known for its innovative approach to hospitality and its commitment to delivering exceptional guest experiences. Located in the vibrant area of Hollywood, W Hollywood at 6250 Hollywood Blvd offers guests a unique blend of modern design, cultural richness, and unparalleled service. As a part of Marriott International, W Hotels champions diversity, inclusion, and equal opportunity employment, fostering a workplace where employees from all backgrounds can thrive. The hotel emphasizes the importance of individuality, creativity, and a forward-thinking mindset, encouraging employees to bring... Show More
Job Requirements
- High school diploma or GED equivalent
- ability to stand, sit, or walk for prolonged periods
- physical ability to move and lift objects up to 25 pounds
- ability to navigate stairs, ramps, and confined spaces
- strong communication skills
- ability to adhere to company policies and procedures
- willingness to maintain proper uniform and professional appearance
- ability to provide excellent guest service
- willingness to perform miscellaneous duties as assigned
Job Qualifications
- High school diploma or GED equivalent
- no prior related work experience required
- no supervisory experience required
- ability to communicate clearly and professionally
- ability to work effectively as part of a team
- basic proficiency with software and manual inventory systems
- physical ability to perform job duties including lifting and moving objects
- understanding of company policies and guest service standards
- commitment to maintaining confidentiality and protecting company assets
Job Duties
- Facilitate positive guest experiences with the in-room minibar
- maintain minibar inventory, room accessories, and promotional materials, replacing as necessary
- keep minibar areas clean and visually appealing
- use software and manual devices to record sales and conduct inventories
- monitor product availability, expiration dates, and inventory levels to prevent stockouts
- prepare and push the replenishment cart to floors where rooms are ready
- respond to guest requests
- communicate any minibar operation issues to hotel management
- comply with company safety policies and procedures
- ensure uniform and personal appearance are professional
- maintain confidentiality of proprietary information
- protect company assets
- greet and attend to guests according to company standards
- anticipate and meet guest service needs
- adhere to quality control standards
- develop and maintain positive working relationships
- support team goals
- communicate clearly and professionally
- visually read and verify information in various formats
- stand, sit, or walk for prolonged periods
- move, lift, transport, push, pull, and place objects up to 25 pounds unaided
- navigate confined or elevated spaces and service stairs or ramps
- reach overhead and below the knees, including bending and twisting
- perform other reasonable duties as requested by supervisors
Job Qualifications
Experience
No experience required
Job Location
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