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Aimbridge Hospitality

Homewood Suites Lawton - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k plan

Job Description

Homewood Suites by Hilton Lawton, located conveniently off Interstate 44, is a distinct extended-stay hotel renowned for offering a welcoming, home-like atmosphere for both business and leisure travelers. Situated just a short distance from major local attractions such as the Central Mall, Great Plains Technology Center, and the Wichita Mountains Wildlife Refuge, our hotel provides guests a harmonious blend of comfort and convenience. The proximity to Fort Sill Army Base, only 4 miles away, makes it the preferred choice for visitors attending base graduations or supporting service members. Our property features beautifully decorated suites that include spacious sleeping areas, living... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in customer service or hospitality preferred
  • Basic proficiency with computer systems and software
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Reliable and punctual
  • Strong attention to detail
  • Professional appearance and demeanor

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related hospitality field preferred
  • Familiarity with hotel management software and Microsoft Office suite
  • Strong communication and interpersonal skills
  • Ability to think quickly and resolve problems effectively
  • Excellent organizational and multitasking skills
  • Friendly and approachable demeanor

Job Duties

  • Greet guests warmly and provide an outstanding customer service experience
  • Manage check-in and check-out processes efficiently
  • Handle guest inquiries and resolve complaints promptly and professionally
  • Maintain accurate reservations and financial records
  • Coordinate with housekeeping and maintenance teams to ensure room readiness
  • Multitask effectively to maintain smooth front desk operations
  • Communicate clearly with guests and hotel staff

A simple hiring platform for hospitality businesses.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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