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Homewood Suites Columbia SC - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our extended stay hotel is conveniently located near downtown Columbia, positioned between I-126 and Highway 176, just a mile from the popular Riverbanks Zoo and Riverbanks Botanical Garden. This prime location also places you within four miles of key city landmarks such as downtown Columbia, the University of South Carolina, and the South Carolina State House. Our hotel offers guests a blend of comfort and convenience, featuring amenities like a fitness center, fully equipped in-suite kitchens, free hot breakfast, and a complimentary evening social Monday through Thursday. We pride ourselves on creating a welcoming atmosphere not only for our guests... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Basic knowledge of hotel management software
  • Proficient in Microsoft Office suite
  • Strong communication skills
  • Ability to multitask and handle fast-paced environment
  • Reliable and professional demeanor

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software
  • Proficiency in Microsoft Office suite
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Ability to think quickly and resolve guest issues effectively

Job Duties

  • Greet guests warmly and provide exceptional customer service
  • Manage check-in and check-out processes efficiently
  • Handle guest inquiries and resolve issues promptly
  • Coordinate with housekeeping and maintenance for guest requests
  • Maintain accurate reservation and billing records
  • Use hotel management software and Microsoft Office suite proficiently
  • Support a seamless front desk operation with multitasking and problem-solving skills

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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