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Homewood Suites Columbia SC - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $28,129.84 - $34,101.06
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Benefits

Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability income
Long-term disability income
term life insurance
accidental death and dismemberment insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our extended stay hotel, conveniently located near downtown Columbia, offers guests a unique blend of comfort, convenience, and community. Situated between I-126 and Highway 176, and just a mile from the Riverbanks Zoo and Botanical Garden, our location is ideal for both leisure and business travelers. The hotel prides itself on providing an exceptional guest experience through well-appointed rooms featuring fully equipped in-suite kitchens, access to a fitness center, and the enjoyment of complimentary hot breakfast and evening socials from Monday to Thursday. We are committed to creating a welcoming atmosphere where guests feel at home during their stay.\n\nThe role... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite
  • Proven ability to deliver exceptional guest service and enhance guest satisfaction
  • Strong verbal and written communication skills for interacting with guests and team members
  • Ability to evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
  • Ability to manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs

Job Duties

  • Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
  • Effectively convey information and ideas, and address guest inquiries and issues promptly
  • Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
  • Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
  • Work with and understand financial information, performing basic arithmetic functions as needed

Job Location

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