Homewood Suites By Hilton Columbus, Ga. General Manager
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $80,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Vacation Time
401k
quarterly bonuses
Paid Time Off
Job Description
RAM Hotels is a dynamic and thriving hotel management company headquartered in Columbus, Georgia. With a strong presence in the hospitality industry throughout Alabama and Georgia, RAM Hotels has established itself as a leading operator of well-known midscale hotel brands. The company prides itself on innovation, integrity, and a steadfast commitment to exceeding guest expectations. RAM Hotels is more than just a company; it is a family where career development, employee satisfaction, and excellence in hospitality are paramount. As a regional leader, the company continuously adapts and evolves with the ever-changing demands of the corporate hospitality sector, ensuring that their... Show More
Job Requirements
- Ability to work in a fast-paced environment
- must be flexible to work varied schedules
- ability to delegate and direct team activities
- excellent written and oral communication skills
- physical ability to walk, bend, and stand for long periods
- ability to lift up to 25 lbs
- ability to express compassion while remaining composed
- ability to remain calm and focused under pressure
- promote a positive, proactive attitude toward guests
- embrace and respect diversity and multicultural environments
Job Qualifications
- Bachelor's degree in hospitality management or similar degree or equivalent combination of education and experience
- hotel operations experience including knowledge of applicable laws, ordinances, regulations, and requirements
- Certified Hospitality Administrator designation (preferred)
- presentation and facilitation skills (preferred)
- excellent customer service skills
- previous hospitality industry experience (preferred)
- hotel management operations experience (preferred)
- knowledge of government relations regarding hotel operations (preferred)
Job Duties
- Direct the day-to-day activities of the hotel establishment
- supervise direct reports and indirect reports
- perform supervisory responsibilities in accordance with company policies, training programs, and applicable laws
- plan, organize, and assign work as needed
- develop and communicate strategies and goals
- train and advise team of policies and procedures
- responsible for recruiting, interviewing, hiring, and performance appraisals
- set performance expectations aligned with General Manager Standard Operating Procedures manual
- ensure regular, ongoing communication within all departments
- create an operations environment that ensures consistent guest satisfaction
- monitor hotel performance through guest satisfaction tools and financial reports
- communicate departmental goals for desired results
- maintain product and service quality standards by conducting evaluations and investigating complaints
- develop long and short-term financial objectives aligned with company mission
- prepare financial reports for executive leadership
- analyze market sales and trends
- coordinate activities to maintain and increase revenue and market share
- ensure brand initiatives are implemented
- identify key business drivers
- reinforce and maintain safety and cleanliness standards
- assist with emergency and security procedures
- promote good safety practices
- establish and monitor preventive maintenance programs
- contribute to sales and marketing strategies
- participate in community and public relations events
- perform other tasks to meet or exceed guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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