Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Health Insurance
401k Match
Paid Time Off
Free Golf
Recreation rentals
Employee assistance program
Job Description
Sunriver Resort is a premier destination located in the beautiful community of Sunriver, Oregon. Known for its breathtaking natural surroundings, exceptional hospitality, and a wide array of recreational amenities, Sunriver Resort offers guests a memorable vacation experience year-round. This resort is well-regarded for maintaining high standards in guest service, luxury accommodations, and a family-friendly atmosphere. It aims to provide a welcoming and comfortable environment that encourages relaxation, adventure, and enjoyment for everyone who visits. With numerous vacation homes, golf courses, dining options, and outdoor activities, Sunriver Resort stands as a top choice for travelers seeking both tranquility and active recreation.Show More
Job Requirements
- high school diploma or equivalent preferred
- prior housekeeping or custodial experience preferred
- prior hospitality experience preferred
- at least one year customer service experience preferred
- must have knowledge of safety and cleaning protocols
- must be physically able to perform manual cleaning duties including lifting, bending and standing for long periods
- ability to work flexible hours including weekends and holidays
- must possess good communication and interpersonal skills
- must be able to follow directions and work both independently and as part of a team
- must uphold the resort's core values of trust, commitment, and communication
- must have basic knowledge of cleaning chemicals and safe handling practices
Job Qualifications
- high school diploma or equivalent preferred
- prior housekeeping or custodial experience preferred
- prior hospitality experience preferred
- at least one year customer service experience preferred
- must have excellent listening skills
- must always ensure a teamwork environment
- must have basic knowledge of chemicals and their uses
- ability to work a flexible schedule that may include evenings, weekends and holidays
- must have the ability to deal effectively and interact well with guests and associates
- must have the ability to resolve problems and conflicts in a diplomatic and tactful manner
- must be able to stand on feet throughout the day with intermittent periods of walking and stair climbing
- must be able to lift up to 10 pounds frequently, up to 25 pounds occasionally and rarely 50 pounds with assistance
- must be able to twist, bend and squat frequently
- kneel or crawl occasionally
- infrequently climb a ladder
- must be able to work in warm or cold environments including exposure to chemicals and dust
- must be able to perform repetitive hand and arm movements and simple grasping constantly
- pushing and pulling, squeezing and overhead reaching frequently
Job Duties
- maintains cleanliness of resort property
- cleans homes, guest rooms, lobbies, lounges, restrooms, corridors, stairways, locker rooms and other work areas
- cleans and sanitizes all designated areas to Sunriver Resort standards
- maintains constant awareness of safety issues and reports all safety incidents to on-duty supervisor
- acts with responsibility towards all company property, supplies and equipment
- changes soiled linens on beds and makes beds following the resort protocol
- keeps housekeeping caddy clean, stocked and orderly at all times
- dusts and polishes furniture and equipment
- empties wastebaskets, empties and cleans ashtrays, and transports other trash and waste to disposal
- replenishes supplies such as drinking glasses, linens, writing supplies, and bathroom linens
- dusts window blinds
- follows through on lost and found procedures with respect for guest property
- washes windows, walls, ceilings, and woodwork, waxing and polishing as needed
- operates various mechanized cleaning equipment, such as vacuums, polishers, buffers
- cleans wash basins, mirrors, commodes, tubs, and showers daily
- reports any needed repairs immediately to supervisor
- reports to work on time and according to posted schedule
- offers warm and sincere welcome and farewell to guests including use of their name and good eye contact
- maintains an up to date working knowledge of all resort amenities and special events
- interacts with resort staff in a professional manner
- upsells other resort services and amenities to guests
- always maintains a professional demeanor and attitude
- communicates all pertinent information to the housekeeping team
- maintains a professional appearance and follows dress code standards
- remains alert, courteous and helpful to guests and colleagues at all times
- performs other duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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