Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Health Insurance
401k Match
Paid Time Off
Free golf rentals
Recreation rentals
Discounted stays
Job Description
Sunriver Resort is a premier vacation destination nestled in the scenic beauty of Sunriver, Oregon. Known for its exceptional hospitality, the resort offers guests a blend of luxury and comfort amidst nature's tranquility. The resort prides itself on maintaining high standards of service and guest satisfaction, which has earned it several accolades including the prestigious AAA Four Diamond rating. With a commitment to excellence and a supportive work environment, Sunriver Resort provides an ideal setting for employees who value teamwork, integrity, and professional growth. The resort offers a variety of amenities including golf courses, recreation rentals, dining options, and year-round... Show More
Job Requirements
- High school diploma or equivalent preferred
- Prior housekeeping or custodial experience preferred
- Prior hospitality experience preferred
- At least one year customer service experience preferred
- Must have excellent listening skills
- Must ensure a teamwork environment
- Must have basic knowledge of chemicals and their uses
- Ability to work a flexible schedule including evenings, weekends and holidays
- Must be able to interact effectively and politely with guests and associates
- Ability to resolve problems and conflicts in a diplomatic and tactful manner
- Must be able to stand for long periods with intermittent walking and stair climbing
- Must be able to lift frequently up to 10 pounds, occasionally up to 25 pounds, rarely up to 50 pounds with assistance
- Must be able to twist, bend and squat frequently
- Ability to kneel or crawl occasionally and climb ladders infrequently
- Must be able to work in varying weather conditions and environments with exposure to chemicals and dust
- Must be able to perform repetitive hand and arm movements constantly and pushing, pulling, squeezing and overhead reaching frequently
Job Qualifications
- High school diploma or equivalent preferred
- Prior housekeeping or custodial experience preferred
- Prior hospitality experience preferred
- At least one year customer service experience preferred
- Excellent listening skills
- Ability to work effectively in a team environment
- Basic knowledge of cleaning chemicals and their uses
- Ability to interact well with guests and associates
- Ability to resolve conflicts diplomatically and tactfully
- Professional demeanor and appearance consistent with a resort environment
Job Duties
- Maintains cleanliness of resort property including homes, guest rooms, lobbies, lounges, restrooms, corridors, stairways, locker rooms and other work areas
- Cleans and sanitizes all designated areas to Sunriver Resort standards
- Maintains constant awareness of safety issues and reports all safety incidents to on-duty supervisor
- Acts responsibly towards all company property, supplies and equipment
- Changes soiled linens on beds and makes beds according to resort protocol
- Keeps housekeeping caddy clean, stocked and orderly
- Dusts and polishes furniture and equipment
- Empties wastebaskets, cleans ashtrays, and transports trash to disposal
- Replenishes supplies such as drinking glasses, linens, writing supplies, and bathroom linens
- Dusts window blinds
- Follows lost and found procedures with respect for guest property
- Washes windows, walls, ceilings, woodwork, waxing and polishing as needed
- Operates mechanized cleaning equipment such as vacuums, polishers and buffers
- Cleans wash basins, mirrors, commodes, tubs, and showers daily
- Reports needed repairs to supervisor promptly
- Reports to work on time with accurate time records
- Offers warm and sincere welcome and farewell to guests using guest names and maintaining eye contact
- Maintains up to date knowledge of resort amenities and events
- Interacts professionally with resort staff and supports other departments
- Upsells resort services and amenities to guests
- Maintains a professional demeanor and appearance consistent with dress code
- Communicates pertinent information to housekeeping team
- Remains alert, courteous and helpful at all times
- Performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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