Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
401k Company Match
Paid Time Off
Free golf rentals
Recreation rentals
Discounted stays
Employee assistance program
Job Description
Sunriver Resort is a premier destination resort known for its breathtaking natural beauty and exceptional guest services located in Sunriver, Oregon. As a distinguished AAA Four Diamond-rated establishment, Sunriver Resort offers guests a unique combination of luxury accommodations, recreational activities, and outstanding hospitality in a serene, picturesque environment. The resort includes a diverse range of amenities, including golf courses, fine dining options, extensive trails, spa services, and various events that create unforgettable experiences for visitors throughout the year. Established as a cornerstone of the community and tourism industry, Sunriver Resort prides itself on maintaining high standards of service and guest... Show More
Job Requirements
- High school diploma or equivalent
- Prior housekeeping or custodial experience
- Basic knowledge of cleaning chemicals and their safe use
- Ability to stand and walk for extended periods
- Physical capability to lift 10 to 50 pounds occasionally
- Flexibility to work evenings, weekends and holidays
- Ability to communicate effectively and handle guest interactions professionally
- Adherence to OSHA Blood-borne Pathogen Standards
- Willingness to follow resort dress code and maintain professional appearance
- Commitment to teamwork and positive work environment
Job Qualifications
- High school diploma or equivalent preferred
- Prior housekeeping or custodial experience preferred
- Prior hospitality experience preferred
- At least one year customer service experience preferred
- Must have excellent listening skills
- Must always ensure a teamwork environment
- Must have basic knowledge of chemicals and their uses
- Ability to work a flexible schedule including evenings, weekends and holidays
- Must be able to deal effectively and interact well with guests and associates
- Must have the ability to resolve problems and conflicts diplomatically
- Must be able to stand throughout the day with intermittent walking and stair climbing
- Must be able to lift up to 10 pounds frequently, up to 25 pounds occasionally and rarely 50 pounds with assistance
- Must be able to twist, bend and squat frequently
- must be able to kneel or crawl occasionally and infrequently climb ladders
- Must be able to work in warm or cold environments including exposure to chemicals and dust
- Must be able to perform repetitive hand and arm movements constantly, including pushing, pulling, squeezing and overhead reaching frequently
Job Duties
- Maintains cleanliness of resort property
- Cleans homes, guest rooms, lobbies, lounges, restrooms, corridors, stairways, locker rooms and other work areas
- Cleans and sanitizes all designated areas to Sunriver Resort standards
- Maintains constant awareness of safety issues and reports incidents to supervisor
- Acts responsibly towards all company property, supplies and equipment
- Changes soiled linens on beds and makes beds following resort protocol
- Keeps housekeeping caddy clean, stocked and orderly
- Dusts and polishes furniture and equipment
- Empties wastebaskets and transports trash to disposal
- Replenishes supplies like drinking glasses, linens, and bathroom items
- Dusts window blinds
- Follows lost and found procedures respecting guest property
- Washes windows, walls, ceilings, and woodwork, waxing and polishing as needed
- Operates various mechanized cleaning equipment such as vacuums and buffers
- Cleans wash basins, mirrors, commodes, tubs, and showers daily
- Reports needed repairs immediately to supervisor
- Reports to work on time and maintains accurate time records
- Offers warm and sincere welcome and farewell to guests
- Maintains up-to-date knowledge of resort amenities and events
- Interacts professionally with resort staff and assists other departments
- Upsells resort services and amenities to guests
- Maintains professional demeanor and attitude
- Communicates pertinent information to housekeeping team
- Maintains professional appearance and follows dress code
- Remains alert, courteous and helpful to guests and colleagues
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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