Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
401k Company Match
Paid Time Off
Free golf and recreation rentals
Complimentary and discounted stays
Employee assistance program
Mt. Bachelor lift tickets
Job Description
Sunriver Resort is a renowned vacation destination located in Sunriver, Oregon, known for its picturesque natural surroundings, exceptional guest services, and luxurious accommodations. The resort offers a wide array of amenities and recreational activities, making it a favored spot for travelers seeking relaxation and adventure alike. As a high-standard resort with AAA Four Diamond recognition, Sunriver Resort prides itself on maintaining impeccable service quality and cleanliness across all its properties and facilities. The company fosters a culture grounded in trust, commitment, and open, honest communication among its team members. It values employees who contribute to the resort's reputation as both... Show More
Job Requirements
- High school diploma or equivalent preferred
- prior housekeeping or custodial experience preferred
- prior hospitality experience preferred
- at least one year customer service experience preferred
- must have excellent listening skills
- must ensure a teamwork environment
- must have basic knowledge of chemicals and their uses
- ability to work a flexible schedule including evenings, weekends and holidays
- must be able to deal effectively and interact well with guests and associates
- must be able to resolve problems and conflicts in a diplomatic and tactful manner
- must be able to stand throughout the day, with walking and stair climbing
- must be able to lift up to 10 pounds frequently, up to 25 pounds occasionally and rarely 50 pounds with assistance
- must be able to twist, bend, squat frequently, kneel or crawl occasionally, infrequently climb a ladder
- must be able to work in warm or cold environments with exposure to chemicals and dust
- must be able to perform repetitive hand and arm movements, pushing, pulling, squeezing and overhead reaching frequently
Job Qualifications
- High school diploma or equivalent preferred
- prior housekeeping or custodial experience preferred
- prior hospitality experience preferred
- at least one year customer service experience preferred
- excellent listening skills
- ability to work in a teamwork environment
- basic knowledge of cleaning chemicals and their uses
- ability to interact well with guests and associates
- ability to resolve problems and conflicts diplomatically and tactfully
- ability to maintain professional demeanor and communication
Job Duties
- Maintains cleanliness of resort property
- cleans homes, guest rooms, lobbies, lounges, restrooms, corridors, stairways, locker rooms and other work areas
- cleans and sanitizes all designated areas to Sunriver Resort standards
- maintains constant awareness of safety issues and reports all safety incidents to on-duty supervisor
- acts with responsibility towards all company property, supplies and equipment
- changes soiled linens on beds and makes beds following the resort protocol
- keeps housekeeping caddy clean, stocked and orderly
- dusts and polishes furniture and equipment
- empties wastebaskets, cleans ashtrays, and transports trash and waste to disposal
- replenishes supplies such as drinking glasses, linens, writing supplies, and bathroom linens
- dusts window blinds
- follows lost and found procedures with respect for guest property
- washes windows, walls, ceilings, and woodwork, waxing and polishing as needed
- operates mechanized cleaning equipment such as vacuums, polishers, buffers
- cleans wash basins, mirrors, commodes, tubs, and showers daily
- reports any needed repairs immediately to supervisor
- reports to work on time and maintains accurate time records
- offers warm and sincere welcome/farewell for all guests including use of guest name and good eye contact
- maintains up to date knowledge of all resort amenities and special events
- interacts professionally with resort staff and assists other departments
- up sells resort services and amenities to guests
- maintains professional demeanor and attitude
- communicates all pertinent information to housekeeping team
- maintains professional appearance and follows dress code
- remains alert, courteous and helpful to guests and colleagues
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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