Lennar logo

Lennar

Homebuyer Concierge

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan with company match
Paid parental leave
Associate assistance program
education assistance program
Paid Time Off
Adoption assistance
Home Purchase Discounts
New hire referral bonus

Job Description

Lennar is one of the nation's leading homebuilders, renowned for its commitment to creating quality homes and exceptional customer experiences. With a rich legacy of building dream homes, Lennar has established itself as a Fortune 500 company and consistently ranks among the top homebuilders in the United States. The company is devoted not only to constructing homes but also to making a positive impact in the communities where it operates. Lennar emphasizes giving back and fostering a supportive culture that promotes career growth and opportunity for its Associates. This well-rounded approach has made Lennar a trusted name in the homebuilding... Show More

Job Requirements

  • High school diploma or equivalent
  • college degree preferred
  • 2-3 years of experience in homebuilding, real estate, mortgage, or related field
  • strong communication skills
  • excellent organizational skills
  • customer service skills
  • proficiency in Microsoft Office
  • experience with CRM software, preferably Salesforce
  • ability to manage multiple tasks and deadlines
  • self-motivated and proactive
  • regular in-person attendance at communities, job sites, and offices
  • physical ability to climb stairs and ladders, lift and carry equipment up to 50 pounds
  • ability to operate a motor vehicle
  • may require occasional operation of construction equipment
  • finger dexterity for computer and calculator use

Job Qualifications

  • High school diploma or equivalent
  • college degree preferred
  • minimum 2-3 years of experience in homebuilding, real estate, mortgage, or related field
  • strong communication skills
  • excellent organizational skills
  • exceptional customer service skills
  • proficiency in Microsoft Office
  • experience with CRM software, preferably Salesforce
  • ability to manage multiple tasks and deadlines effectively
  • self-motivated with a proactive approach to customer engagement

Job Duties

  • Serve as the buyer's point of contact from the execution of the Purchase Agreement through construction and closing
  • drive backlog management by proactively reaching out to homebuyers and coordinating transactions through the close of escrow
  • set clear and concise expectations with homebuyers, providing timely updates on the status of their build while addressing any questions or concerns
  • coordinate introductions and meetings between homebuyers and key departments, including Mortgage, Title, Construction, Sales, and Closing
  • ensure all sales files and necessary documents are complete, compliant, and prepared for successful closings
  • facilitate and track all Salesforce Purchase Agreement milestones, including conditional loan approval, scheduling Dusty Shoe Walks in coordination with the Construction Manager and homebuyer, tracking milestone meetings with Construction Manager, Customer Care, Buyer, Mortgage Company, and Closing Attorney
  • coordinate document signing to ensure an on-time closing

OysterLink is a restaurant, hospitality, and hotel job platform.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: