Lennar logo

Lennar

Homebuyer Concierge

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $18.04 - $31.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan with company match
Paid parental leave
Associate assistance program
education assistance program
Adoption assistance
Paid vacation
holiday leave
sick leave
Personal Leave
New hire referral bonus
Home Purchase Discounts

Job Description

Lennar is one of the nation's leading homebuilders, renowned for its commitment to quality, innovation, and community. With a strong presence across the United States, Lennar has established itself as a Fortune 500 company and is consistently ranked among the top homebuilders in the country. The company prides itself on building quality homes that meet the diverse needs of homebuyers while providing exceptional customer service. Lennar's culture emphasizes growth, opportunity, and making a positive impact in the communities where it operates. The company is dedicated not only to constructing homes but also to fostering an environment where both homebuyers and... Show More

Job Requirements

  • High school diploma or equivalent required
  • College degree preferred
  • Minimum of 2-3 years of experience in homebuilding, real estate, mortgage, or a related field
  • Strong communication, organizational, and customer service skills
  • Proficiency in Microsoft Office and CRM software
  • Salesforce experience preferred
  • Ability to effectively manage multiple tasks and deadlines in a fast-paced environment
  • Self-motivated with a proactive approach to customer engagement
  • Regular in-person attendance at company communities, job sites, and offices during regular work hours
  • Ability to work more than eight hours per day in confined construction environments
  • Ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and carry equipment which may be in excess of 50 pounds
  • Occasional operation of construction equipment
  • Finger dexterity required to operate computer keyboard and calculator

Job Qualifications

  • High school diploma or equivalent
  • college degree preferred
  • Minimum of 2-3 years of experience in homebuilding, real estate, mortgage, or related field
  • Strong communication skills
  • Excellent organizational skills
  • Customer service experience
  • Proficiency in Microsoft Office
  • Experience with CRM software
  • Salesforce experience preferred

Job Duties

  • Serve as the buyer's point of contact from the execution of the Purchase Agreement through construction and closing
  • Drive backlog management by proactively reaching out to homebuyers and coordinating transactions through the close of escrow
  • Set clear and concise expectations with homebuyers, providing timely updates on the status of their build while addressing any questions or concerns
  • Coordinate introductions and meetings between homebuyers and key departments, including Mortgage, Title, Construction, Sales, and Closing
  • Ensure all sales files and necessary documents are complete, compliant, and prepared for successful closings
  • Facilitate and track all Salesforce Purchase Agreement milestones, including conditional loan approval, scheduling dusty shoe walks in coordination with the Construction Manager and homebuyer, tracking milestone meetings with construction-related parties, and coordinating document signing to ensure on-time closing

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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