Home2 Suites San Angelo - Housekeeping Assistant Supervisor
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
Retirement Plan
Job Description
The position of Housekeeping Assistant Supervisor is offered by a hospitality company operating properties near notable attractions such as the Rodeos at Foster Communications Coliseum, the historical experience at Fort Concho National Historic Landmark, and the scenic outdoor environment at Lake Nasworthy. This company values providing guests with comfortable suites located just minutes away from these premier locations. The hospitality establishment prides itself on offering amenities such as complimentary breakfast, free WiFi, and a pet-friendly environment. In addition, proximity to Angelo State University, which is less than three miles away, makes this location attractive for both leisure and business travelers... Show More
Job Requirements
- at least 1 to 2 years of progressive experience in a hotel or related field
- high school diploma or equivalent
- ability to maintain regular attendance
- strong communication skills
- ability to motivate and coach staff
- willingness to comply with company policies and standards
- physical ability to perform housekeeping duties
- availability to work flexible scheduling
- previous supervisory experience preferred
Job Qualifications
- at least 1 to 2 years of progressive experience in a hotel or related field
- high school diploma or equivalent
- college course work in related field helpful
- previous supervisory responsibility preferred
Job Duties
- approach all encounters with guests and associates in a friendly, service oriented manner
- maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling
- maintain high standards of personal appearance and grooming, including wearing the proper uniform and name tag when working
- comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations
- inspect staff's work performance within assigned section daily to assure standards and productivity levels are met and maintained
- inspect all VIP rooms and report their availability to the Front Office in absence of Housekeeping Manager or Assistant Housekeeping Manager
- oversee organized closing of floors at end of day, ensuring room attendants' carts are clean and restocked with linen only
- ensure records of daily assignments are completed, signed off, and turned into Housekeeping Office timely
- maintain key control system
- assist with supervision of staff in laundry and housekeeping, holding them accountable for work performance
- handle lost and found items according to standards
- be familiar with Aimbridge Hospitality policies and House Rules
- ensure associates are attentive, friendly, helpful, and courteous to guests, managers, and other associates
- ensure overall appearance, cleanliness, and orderliness of staff
- carry an active pager/radio to maintain contact with Front Office and/or Engineering during shift
- oversee daily assignment of duties, ensuring each room attendant and house attendant has work assignment
- monitor cleanliness and orderliness of room attendants' carts, linen closets, control closets, stairways, and landings
- report progress of out-of-order rooms to Guest Services Manager daily
- initiate and follow through on work orders for repairs and maintenance
- assist with training of room attendants
- motivate, coach, and counsel staff as necessary
- collect all keys and assignment sheets daily at shift end
- attend meetings as required by Management
- ensure completion of regular maintenance and cleaning projects biannually
- monitor all VIPs, special guests, and requests
- perform any other duties requested by Management
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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