Home2 Suites Rosenberg Sugar Land Area - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Home2 Suites By Hilton Rosenberg Sugar Land Area is a welcoming and contemporary hotel located in Richmond, offering guests a comfortable and convenient stay with 3-star accommodations. The hotel features modern amenities including barbecue facilities, a well-equipped fitness center, and air-conditioned rooms designed to meet the needs of both leisure and business travelers. Each room at Home2 Suites comes with free WiFi, a private bathroom, a flat-screen TV with cable channels, and a kitchenette for added convenience. Guests can start their day with a flavorful American breakfast served every morning onsite. The property prioritizes guest service by providing helpful information... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in hotel or related field preferred
- proficiency with hotel management software
- good communication skills
- ability to multitask in a dynamic environment
- problem-solving capability
- customer service orientation
Job Qualifications
- High school diploma or equivalent
- experience in a hotel or related field preferred
- familiarity with hotel management software
- proficiency in Microsoft Office suite
- strong communication skills
- ability to multitask effectively
- problem-solving abilities
Job Duties
- Greet guests warmly and provide exceptional customer service
- manage check-in and check-out processes efficiently
- handle guest inquiries and resolve issues promptly
- coordinate communication with housekeeping and maintenance teams
- process payments and maintain accurate financial records
- manage reservations and update hotel management software
- maintain a clean and organized front desk area
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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