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Aimbridge Hospitality

Home2 Suites College Station - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Flexible
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Home2 Suites by Hilton College Station is a modern and welcoming extended-stay hotel conveniently located just one block from Texas A&M University, also known as 'AggieLand.' Our hotel provides a comfortable and convenient home-away-from-home experience for travelers visiting the Bryan-College Station area. With close proximity to major attractions including Easterwood Airport, Wolf Pen Creek Park, Veterans Park, and Kyle Field, we cater to a range of guests from families and students to business travelers and sports enthusiasts attending events at the university.\n\nEach suite at Home2 Suites by Hilton College Station is thoughtfully designed to ensure maximum comfort and convenience. Guests... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite
  • Proven ability to deliver exceptional guest service and enhance guest satisfaction
  • Strong verbal and written communication skills
  • Ability to evaluate and resolve guest concerns efficiently

Job Duties

  • Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
  • Effectively convey information and ideas, and address guest inquiries and issues promptly
  • Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
  • Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
  • Work with and understand financial information, performing basic arithmetic functions as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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