Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
vision coverage
Life insurance
Disability Coverage
401(k) Plan
Paid Time Off
Free shuttle service
Gym membership
Tuition Reimbursement
Employee Discounts
Job Description
Full House Resorts is a dynamic and well-established company specializing in the hospitality and gaming industry. Known for its exceptional management of entertainment venues, including casinos and restaurants, Full House Resorts prides itself on delivering outstanding guest experiences while fostering a positive and supportive environment for its employees. With a focus on quality, safety, and compliance, the company operates multiple properties that emphasize excellence in service and operational efficiency. The organization values professionalism, dedication, and a strong commitment to regulatory standards, especially within the gaming environment in Colorado, where it meticulously adheres to the Colorado Limited Gaming Act and other... Show More
Job Requirements
- Three or more years of recent related hospitality or restaurant experience
- Two years of supervisory experience in a restaurant or hospitality setting
- Food Handler's certification
- Successful completion of Bloodborne Pathogens and hazardous material training within 3-6 months of employment
- Knowledge of safety, workers compensation, employment laws, and the Colorado Limited Gaming Act
- Ability to perform physical duties including standing for entire shifts, lifting up to 30 pounds, and working in confined, slippery environments
- Strong communication and organizational skills
- Reliable and punctual attendance
- Willingness to work flexible hours, including additional hours as needed
Job Qualifications
- Demonstrated hospitality or restaurant management experience, preferably within a gaming environment
- Demonstrated experience dealing with employees in restaurant operations
- Demonstrated experience in managing employees
- Demonstrated ability to perform within specific deadlines and under pressure
- Demonstrated skills in problem solving, organizing, and prioritizing work
- Three or more years of related hospitality or restaurant experience
- Minimum two years of supervisory experience, preferably within a gaming environment
- Successful completion of Bloodborne Pathogens and hazardous material training within 3-6 months
- Food Handler's certification required
- Knowledge of laws related to safety, workers compensation, employment, and the Colorado Limited Gaming Act
- Excellent customer service skills
Job Duties
- Supervises and manages Home Cafe operations
- Acts as a backup to Home Cafe staff, acting as a bus person, host or hostess, wait person, dishwasher, cook, and prep cook when needed
- Ensures quality services to guests and employees
- Develops, maintains, and enhances positive relations with all guests and employees
- Assists in supervision of restaurant programs for compliance with safety and employment laws, and the Colorado Limited Gaming Act
- Manages and develops an effective staff by assisting and making recommendations in hiring, training, scheduling, rewarding and disciplining staff
- Conducts performance reviews
- Monitors that all assigned employees have reported to work and makes schedule adjustments for proper coverage
- Assures that the Home Cafe is ready for business including ensuring computers are working properly, wait station is prepared, food is properly stored and of standard quality
- Ensures all employees wear and maintain all uniforms properly, including nametags
- Ensures employees are informed of company and department policies and procedures
- Reviews and authorizes employee timecards for payroll processing
- Attends and participates in departmental meetings and provides clarification and guidance on restaurant issues, goals, and objectives
- Assists to anticipate, reduce, or eliminate complaints from guests
- Assists with monthly inventory reconciliation and paperwork
- Alerts supervisor of concerns regarding food and beverage quality, selection, and variety
- Follows established security protocols to ensure a safe work environment
- Maintains alertness for all responsibilities and customer satisfaction
- Performs other duties and special projects as directed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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