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Holiday Inn LAX Airport - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $25.61
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k plan

Job Description

Holiday Inn Los Angeles - LAX Airport is a well-established hotel conveniently located just 1 mile from Los Angeles International Airport. This modern hotel offers guests a comfortable and welcoming environment with key amenities such as an outdoor pool, an on-site bar and restaurant, and a free 24-hour airport transfer service. Guests enjoy complimentary Wi-Fi in all rooms, making it easier to stay connected during their travels. Each room is thoughtfully designed with contemporary decor, featuring a flat-screen cable TV, a work desk, and a hairdryer, catering to both leisure and business travelers. The on-site Landings Grill serves California Cuisine... Show More

Job Requirements

  • High school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software and Microsoft Office suite
  • excellent communication skills
  • strong multitasking and organizational skills
  • ability to work flexible hours including weekends and holidays
  • customer service orientation

Job Qualifications

  • High school diploma or equivalent
  • experience in a hotel or related hospitality field preferred
  • proficiency with hotel management software
  • strong communication and interpersonal skills
  • ability to multitask and handle stressful situations calmly
  • basic knowledge of Microsoft Office suite
  • excellent problem-solving abilities

Job Duties

  • Greet guests warmly and provide excellent customer service
  • manage guest check-in and check-out processes efficiently
  • handle reservations, cancellations, and adjustments using hotel management software
  • respond promptly and effectively to guest inquiries and requests
  • coordinate with other hotel departments to fulfill guest needs
  • resolve guest complaints or issues with professionalism and tact
  • manage cash and credit transactions accurately and securely

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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