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Holiday Inn LAX Airport - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $25.61
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Holiday Inn Los Angeles - LAX Airport is a well-established hotel conveniently located just 1 mile from Los Angeles International Airport, offering guests a blend of comfort, convenience, and contemporary amenities. The hotel features an outdoor pool, an on-site bar, and a restaurant serving California Cuisine, making it a favored choice for travelers seeking quality accommodations near the airport. Guests can enjoy a free 24-hour airport shuttle service, free Wi-Fi access throughout the establishment, and thoughtfully designed rooms equipped with flat-screen cable TVs, work desks, and hairdryers. The Landings Grill on the premises offers breakfast, lunch, and dinner in a... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in hotel or customer service preferred
  • knowledge of hotel management software
  • proficiency in Microsoft Office
  • excellent communication skills
  • ability to handle multiple tasks simultaneously
  • strong problem-solving skills

Job Qualifications

  • High school diploma or equivalent
  • experience in the hospitality or hotel industry preferred
  • familiarity with hotel management software and Microsoft Office suite
  • strong communication and interpersonal skills
  • ability to multitask and work effectively under pressure

Job Duties

  • Greet guests with a warm and friendly attitude
  • manage guest check-ins and check-outs efficiently
  • handle guest inquiries and requests promptly
  • coordinate with housekeeping and maintenance to ensure guest satisfaction
  • process reservations and maintain accurate records
  • manage financial transactions and billing
  • resolve guest complaints and troubleshoot issues quickly

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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