Holiday Inn Express Walnut Creek - Front Desk Supervisor
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k
Job Description
Holiday Inn Express Walnut Creek is a renowned hotel located conveniently just off of I-680, in the scenic East Bay area of California. This hotel offers guests easy access to the bustling city of San Francisco as well as the charming beauty of Walnut Creek. Walnut Creek is well known for its proximity to major businesses such as CVS, Kaiser Permanente, and John Muir Hospital, making this location ideal for business and leisure travelers alike. The hotel itself provides numerous amenities to ensure guest satisfaction, including free high-speed wireless internet, complimentary parking, and an on-site business center equipped with copy,... Show More
Job Requirements
- High school diploma or equivalent
- At least 2 to 3 years of progressive experience in a hotel or related field
- Previous supervisory experience preferred
- Valid driver's license
- Certification in food handlers, alcohol awareness, CPR and first aid preferred
- Ability to lead a team and work in a fast-paced environment
- Strong organizational and multitasking skills
Job Qualifications
- High school diploma or equivalent required
- At least 2 to 3 years of progressive experience in a hotel or related field
- Previous supervisory experience preferred
- Knowledge of hospitality operations and guest service excellence
- Strong leadership and team-building skills
- Effective communication and problem-solving abilities
- Valid driver’s license
Job Duties
- Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free
- Manage reservations, VIP requests and ensure guests feel valued
- Track logs, manage messages and packages efficiently
- Monitor room rates, promotional packages and help boost revenue
- Lead, train new associates and build a communicative team
- Address guest concerns and workplace issues with confidence and creativity
- Maintain safety and operational standards consistently
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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