Aimbridge Hospitality logo

Aimbridge Hospitality

Holiday Inn Express Walnut Creek - Front Desk Agent

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Exact $18.04
clock

Work Schedule

Standard Hours
diamond

Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Holiday Inn Express Walnut Creek is a distinguished hotel conveniently situated just off I-680 in the beautiful East Bay area of California. Part of the renowned Holiday Inn Express brand, this hotel offers guests easy access to the vibrant city of San Francisco while allowing them to enjoy the charm and scenic beauty that Walnut Creek has to offer. Guests at the hotel benefit from its strategic location near major local businesses such as CVS, Kaiser Permanente, and John Muir Hospital, making it an ideal choice for both business and leisure travelers. The hotel prides itself on providing a welcoming... Show More

Job Requirements

  • high school diploma or equivalent
  • prior experience in hotel or related field preferred
  • knowledge of hotel management software and Microsoft Office
  • strong interpersonal and communication skills
  • ability to work flexible hours including weekends and holidays
  • excellent problem-solving skills
  • multitasking capability

Job Qualifications

  • high school diploma or equivalent
  • experience in hotel or related hospitality field preferred
  • familiarity with hotel management software
  • proficient in Microsoft Office suite
  • excellent communication skills
  • strong problem-solving abilities
  • ability to multitask in a fast-paced environment

Job Duties

  • greet and welcome guests warmly
  • manage smooth check-ins and check-outs
  • handle guest inquiries and requests promptly
  • maintain accurate reservation and billing records
  • communicate effectively with guests and hotel staff
  • resolve guest issues and complaints swiftly
  • coordinate with other hotel departments to enhance guest experience

Restaurants and hotels use OysterLink to hire.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: