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Aimbridge Hospitality

Holiday Inn Express Walnut Creek - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.04
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Holiday Inn Express Walnut Creek is a reputable hotel located just off the I-680 freeway in the heart of the East Bay area of California. This well-regarded establishment offers guests convenient access to San Francisco's bustling city centers and a variety of local businesses and attractions. Situated near prominent companies such as CVS, Kaiser Permanente, and John Muir Hospital, the hotel caters to both business travelers and tourists alike. The hotel prides itself on its guest-centric approach, providing free high-speed wireless internet, complimentary parking, and a fully equipped business center complete with copy, fax, and internet services. The property boasts... Show More

Job Requirements

  • high school diploma or equivalent
  • previous experience in a hotel or related setting preferred
  • ability to use hotel management software
  • proficiency in Microsoft Office
  • excellent interpersonal and communication skills
  • problem-solving mindset
  • ability to multitask and manage time effectively

Job Qualifications

  • high school diploma or equivalent
  • experience in hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite
  • excellent communication skills
  • strong problem-solving abilities
  • multitasking and organizational skills

Job Duties

  • Provide warm and efficient guest service
  • conduct smooth check-ins and check-outs
  • manage reservations and guest requests
  • communicate clearly and positively with guests and team members
  • resolve guest issues promptly and effectively
  • multitask various front desk operations
  • maintain accurate financial transactions and records

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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