Holiday Inn Express Walnut Creek - Front Desk Agent
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.04
Work Schedule
Standard Hours
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Holiday Inn Express Walnut Creek is a respected hotel located just off I-680 in the beautiful East Bay area of California. This establishment is part of the globally recognized Holiday Inn Express brand known for providing travelers with dependable accommodations paired with essential modern amenities. The hotel's strategic location offers guests convenient access to San Francisco as well as local business hubs like CVS, Kaiser Permanente, and John Muir Hospital. This makes it an ideal choice for both business and leisure travelers seeking a comfortable, well-equipped lodging experience. The hotel boasts features including free high-speed wireless internet, complimentary parking, on-site... Show More
Job Requirements
- High school diploma or equivalent
- experience in a hotel or related field preferred
- familiarity with hotel management software
- basic computer skills including Microsoft Office
- strong communication skills
- ability to multitask and work under pressure
- friendly and approachable demeanor
Job Qualifications
- High school diploma or equivalent
- previous experience in hospitality or customer service preferred
- proficiency with hotel management software
- strong communication and interpersonal skills
- ability to multitask in a fast-paced environment
- problem-solving aptitude
- basic knowledge of Microsoft Office suite
Job Duties
- Greet guests with a warm and friendly welcome
- manage smooth and efficient check-in and check-out processes
- handle guest inquiries and requests promptly and politely
- coordinate with housekeeping and maintenance to ensure timely room availability and guest satisfaction
- manage reservations and cancellations accurately using hotel management software
- process payments and maintain accurate financial records
- resolve guest issues and complaints effectively and professionally
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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