Holiday Inn Express San Francisco Airport South - Front Desk Manager OEM
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $70,000.00
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Aimbridge Hospitality is a leading hotel management company renowned for delivering exceptional guest experiences across a diverse portfolio of properties. Focused on operational excellence and guest satisfaction, Aimbridge combines innovative strategies and committed hospitality professionals to create memorable stays for travelers worldwide. Their dedication to quality service and employee growth makes them a sought-after employer in the hospitality industry.
Joining Aimbridge Hospitality as a Front Desk Manager OEM means stepping into a pivotal leadership role responsible for the smooth operation of the front office. This full-time, overtime eligible role requires a manager who is adept at multitasking and l... Show More
Joining Aimbridge Hospitality as a Front Desk Manager OEM means stepping into a pivotal leadership role responsible for the smooth operation of the front office. This full-time, overtime eligible role requires a manager who is adept at multitasking and l... Show More
Job Requirements
- 2 year college degree with 3 or more years of related experience, or a 4 year college degree with at least 1 year of related experience
- 5+ years of progressive experience in a hotel or related field with supervisory experience
- Proficient in Windows operating systems, spreadsheets, and word processing
- Effective in handling stressful, high-pressure situations while maintaining composure and objectivity
- Valid driver's license from the applicable state
Job Qualifications
- 2 year college degree with 3 or more years of related experience, or 4 year college degree with at least 1 year of related experience
- 5+ years of progressive experience in a hotel or related field with supervisory experience
- Proficient in Windows operating systems, spreadsheets, and word processing
- Skilled in handling stressful and high-pressure situations while maintaining composure and objectivity
- Strong leadership and team-building abilities
- Excellent communication and customer service skills
- Valid driver's license from the applicable state
Job Duties
- Deliver standout service from check-in to check-out, making sure every guest feels welcomed, heard, and cared for throughout their stay
- Motivate, coach, and guide your team to shine, keeping standards high, procedures smooth, and morale even higher
- Spot issues before they happen and solve problems effectively to keep operations running seamlessly and guests satisfied
- Maximize room revenue with strategic rate management and maintain clear and effective communication with guests and team members
- Maintain accurate records and reports related to front desk operations and occupancy
- Coordinate with other hotel departments to ensure overall guest satisfaction
- Enforce safety, security, and cleanliness standards at the front desk area
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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