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Holiday Inn Express & Suites El Paso Airport - Front Desk Supervisor
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
accidental death and dismemberment insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Holiday Inn Express El Paso Airport Area is a renowned hotel located in the vibrant city of El Paso, Texas, a place where the rich cultures of the Old West and Latin influences blend seamlessly. Positioned strategically close to key landmarks such as El Paso International Airport and Fort Bliss, this hotel serves business and leisure travelers alike. Its central location within the city provides guests easy access to local attractions including the Fountains of Farrah and University of Texas at El Paso, where visitors can enjoy sporting events like Miners football games. The hotel is equipped with free high-speed... Show More
Job Requirements
- high school diploma or equivalent
- minimum 2 to 3 years of progressive hotel or related experience
- supervisory experience preferred
- valid driver’s license
- certification compliance including Food Handlers, Alcohol Awareness, CPR, First Aid
Job Qualifications
- high school diploma or equivalent
- college coursework in a related field helpful
- at least 2 to 3 years of progressive experience in a hotel or related field
- previous supervisory experience preferred
- valid driver’s license
- compliance with certification requirements such as Food Handlers, Alcohol Awareness, CPR, and First Aid
Job Duties
- greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free
- manage reservations, VIP requests, and ensure guests feel valued
- track operational logs and manage messages and packages promptly
- oversee team development, train new associates, and maintain strong communication
- resolve guest concerns and workplace issues efficiently
- monitor room rates, promotions, and packages to optimize revenue
- uphold safety standards and service quality consistently
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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