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Holiday Inn El Paso West Sunland Park - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability
long-term disability
term life insurance
accidental death and dismemberment insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Holiday Inn El Paso West - Sunland Park is a premier hotel situated conveniently near The Shoppes at Solana and the Westside Shopping District of El Paso, TX. Renowned for its resort-style villas, plush bedding, flat-screen TVs, and high-speed internet access, this establishment offers a blend of luxury and comfort to leisure and business travelers alike. Guests appreciate the secure, controlled-access corridors with breathtaking mountain views, enhancing their stay with both safety and scenic beauty. The hotel also features the on-site Nine Hundred Bar & Grill, which serves locally sourced cuisine, delivering a cozy and inviting dining experience. Strategically located... Show More

Job Requirements

  • High school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software and Microsoft Office suite

Job Qualifications

  • High school diploma or equivalent
  • experience in hotel or related field preferred
  • familiarity with hotel management software and Microsoft Office suite
  • excellent communication and interpersonal skills
  • strong problem-solving capabilities
  • ability to multitask in a fast-paced environment

Job Duties

  • Welcoming guests with warmth and professionalism
  • efficiently managing guest check-ins and check-outs
  • handling guest reservations and requests accurately
  • communicating clearly with guests and internal team members
  • resolving guest issues quickly and effectively
  • multitasking to maintain organization at the front desk
  • managing financial transactions and documentation

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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