Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $25.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
401(k) Plan
Paid Time Off
Paid holidays
Personal Days
Sick Time
Employee rates on hotel stays
On-site wellness programs
Local discounts
Job Description
Pyramid Global Hospitality is a renowned hospitality management company committed to fostering a People First culture that prioritizes the well-being, growth, and success of its employees. With over 230 properties worldwide, Pyramid Global Hospitality is widely recognized for its inclusive work environment that embraces diversity and promotes professional development. The company offers a range of competitive benefits including comprehensive health insurance, retirement plans, paid time off, and unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. This commitment to employee welfare and career advancement defines Pyramid’s approach, creating an environment where every team member... Show More
Job Requirements
- High school diploma or equivalent
- previous experience as a concierge or front desk associate
- strong verbal and written communication skills
- computer proficiency including email
- professional appearance and demeanor
- ability to handle high-pressure situations with patience and tact
- willingness to work overnight shift on Fridays and Saturdays
- CPR and/or First Aid training preferred
Job Qualifications
- Previous experience as a concierge or front desk associate
- computer skills including email management
- high school diploma or equivalent
- strong verbal and written communication skills in English
- professionalism with neat and polished appearance
- problem-solving abilities for high-pressure situations
- CPR and/or First Aid training preferred
- flexibility to work varying schedules
Job Duties
- Greet residents with a friendly and professional demeanor
- assist with inquiries about local attractions, transportation, dining, and services
- answer phone calls, relay messages, and provide timely, accurate information
- arrange and confirm recreational, business, and dining activities
- assist with service requests such as medical referrals, childcare, and florists
- assist residents with food and beverage deliveries and ensure secure handling of packages
- address concerns with professionalism and conduct research to find best solutions
- work closely with security to monitor the lobby and maintain a safe environment
- follow HOA and Pyramid Hotel Group guidelines for professional conduct, grooming, and attendance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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