Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
flexible schedules
40 percent merchandise discount
Competitive hourly pay rates
Team bonus
Paid early
Job Description
David's Bridal is a leading retail company specializing in bridal wear and special occasion attire, renowned for its commitment to creating magical and memorable experiences for brides and their loved ones. With a robust presence in the wedding industry, David's Bridal offers a wide assortment of wedding dresses, bridesmaids' dresses, and accessories designed to make every bride's dream come true. The company is dedicated to delivering exceptional customer service and expert styling guidance, ensuring that each customer feels celebrated and supported throughout their wedding journey. David's Bridal promotes inclusivity and embraces diversity, equity, and inclusion in its workforce and customer... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years prior retail experience in apparel, service, or specialty store environment preferred
- Experience with computerized POS system preferred
- Ability to stand, walk, and sit for extended periods
- Ability to lift up to 25 pounds occasionally
- Ability to communicate effectively with customers in person and over phone
- Ability to adapt communication style based on customer needs
- Willingness to work flexible weekday and weekend hours
- Commitment to maintaining high dress code standards
- Ability to complete training within stipulated timeframes
- Adherence to loss prevention and security policies
Job Qualifications
- High school diploma or equivalent
- Prior retail experience in apparel, service, or specialty store preferred
- Experience with computerized point of sale systems preferred
- Strong communication and interpersonal skills
- Ability to deliver exceptional customer service
- Ability to multitask and manage multiple customers
- Basic knowledge of fashion and bridal trends
- Ability to work both independently and as part of a team
- Willingness to learn and complete training programs
- Professional appearance and adherence to dress code
- Strong organizational and time management skills
- Ability to use technology such as iPads and POS systems effectively
Job Duties
- Welcome all customers with genuine, friendly enthusiasm over the phone and in person
- Use all systems to manage customer flow including appointments, customers, and point of sale system
- Provide exceptional service to multiple customers simultaneously and address concerns proactively
- Prepare for customer appointments by reviewing profiles, favorites, and setting up fitting rooms
- Build customer relationships by understanding expectations and striving to identify the perfect dress quickly
- Review timeline calendar and set future appointments
- Communicate importance of alterations and coordinate with alterations specialists
- Ensure accurate measurements are taken for dress ordering
- Maintain store standards for cleanliness and organization
- Promote loyalty and partners programs
- Respond promptly to customer questions
- Maintain sales productivity using the 5-step selling process
- Process transactions accurately and promote add-on sales
- Achieve platform conversion and add-on goals for headpieces, foundations, and shoes
- Set appointments for entire wedding parties
- Complete training and build product knowledge
- Execute new store processes and visual merchandising
- Support store team goals and comply with policies
- Focus on personal development and share expertise with team
- Embrace coaching and complete required training
- Uphold high dress code standards
- Maintain integrity, drive, and teamwork within the store environment
- Perform physical tasks such as standing and lifting up to 25 pounds as needed.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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