Job Overview
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
training programs
Employee assistance program
Job Description
The hiring establishment is a hotel renowned for its commitment to providing exceptional hospitality experiences to guests. As a well-established entity in the hospitality sector, this hotel focuses on ensuring that every visitor receives top-tier service from the moment they arrive until their departure. The company prides itself on a team-oriented culture that values hard work, professionalism, and a genuine passion for guest satisfaction. This hotel operates in a dynamic environment where flexibility in work schedules is necessary, including nights, weekends, and holidays, to accommodate the varying needs of its diverse clientele.
The role offered is a Front Desk Ag... Show More
The role offered is a Front Desk Ag... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work varying schedules including nights, weekends and holidays
- Strong work ethic and self-initiative
- Excellent communication skills
- Ability to work as part of a team
- Customer service orientation
- Basic math skills for cash handling
Job Qualifications
- High school diploma or equivalent
- Previous experience in a front desk or customer service role preferred
- Proficient computer skills, particularly with front office systems
- Strong communication and interpersonal skills
- Ability to handle cash transactions accurately
- Knowledge of hotel reservation procedures and guest service standards
- Ability to work varied schedules including nights, weekends and holidays
Job Duties
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel
- Assist in pre-registration and blocking of reservations when necessary
- Promptly, accurately and efficiently know how and where to post all charges
- Have complete working knowledge of front office computer or manual system, including all daily transactions and those which are not performed often
- Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly
- Review any reservations with special requests and work to block rooms accordingly
- Have knowledge of hotel rates, discounts and how to handle each
- Have working knowledge of reservations and procedures, including how to take same day reservations
- Know and follow cancellation procedures and relocation procedures when necessary
OysterLink - a focused job platform for restaurants and hotels.
Job Location
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