Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Pointe Hilton Tapatio Cliffs Resort is a premier all-suite hotel located in the scenic North Mountain area of Phoenix, Arizona. Surrounded by breathtaking desert landscapes, this resort is a favorite destination for travelers seeking a luxurious getaway combined with memorable experiences. The resort boasts a variety of upscale amenities designed to cater to families and leisure travelers alike, including the Falls Water Village, which spans three acres and features multiple swimming pools, cascading waterfalls, and a thrilling 150-foot waterslide. Guests can unwind in private cabanas while enjoying refreshments from the Cascades Cafe, making every stay both relaxing and enjoyable.Show More
Job Requirements
- High school diploma or equivalent
- valid driver’s license for applicable state
- acceptable motor vehicle driving record
- minimum one year driving experience
- ability to convey information clearly
- ability to evaluate and select among alternative actions quickly
- ability to work in high pressure situations
- ability to maintain composure under pressure
Job Qualifications
- High school diploma or equivalent required
- experience in a hotel or related field preferred
- valid driver’s license for applicable state
- acceptable motor vehicle driving record
- minimum one year driving experience
- ability to convey information and ideas clearly
- ability to evaluate and select among alternative courses of action quickly and accurately
- ability to work well in stressful situations
- ability to maintain composure and objectivity under pressure
Job Duties
- Approach all encounters with guests and employees in a friendly, service oriented manner
- maintain regular attendance in compliance with Aimbridge Hospitality standards
- maintain high standards of personal appearance and grooming, including wearing proper uniform and name tag
- comply with Aimbridge Hospitality standards and regulations
- greet guests in a pleasant manner
- load and unload luggage carts
- escort guests to rooms
- check/store luggage for arrivals and departures
- deliver messages to meeting rooms
- deliver flowers and packages to guest rooms
- complete room changes
- maintain current listing of local and area attractions and special events
- maintain list of local transportation guides, churches, sports arenas, etc
- assist housekeeping with guest requests
- ensure lobby reader board is correct
- provide information, maps and directions
- open doors
- answer phones to assist guest service agents
- conduct house count by computer
- show guest rooms and suites as needed
- other duties as required
- access back of house areas and sensitive information
- interact and occasionally have unsupervised contact with guests and/or colleagues
- access and control sensitive areas including hotel safe, master keys, guestrooms, liquor room, secured file cabinets
- drive safely on behalf of the company
- maintain high level of trust and responsibility
- represent the company with good character and sound judgement
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
You may be also interested in:
Nearby Cities
Jobs By Filter