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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $66,560.00 - $72,000.00
Work Schedule
Flexible
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Aimbridge Hospitality is a leading global hospitality management company focused on delivering exceptional guest experiences across its vast portfolio of hotel properties. As a prominent player in the hospitality industry, Aimbridge prides itself on fostering an environment where both guests and employees feel valued and supported. The company operates a diverse range of properties, each designed to offer comfort, style, and convenience, catering to a wide array of travelers from business professionals to leisure tourists. One such property is the Hilton Pasadena, an ideally situated hotel in Pasadena, known for its proximity to key city attractions like Old Pasadena. Its... Show More
Job Requirements
- 2-year college degree with 3 or more years of related experience or 4-year college degree with at least 1 year of related experience
- 3 to 5 years of progressive experience in a hotel or related field preferably with supervisory experience
- effective handling of stressful, high-pressure situations while maintaining composure and objectivity
- compliance with certification requirements including Food Handlers, Alcohol Awareness, CPR, and First Aid
- eligibility to work overtime as an overtime eligible manager (OEM)
Job Qualifications
- 2-year college degree with 3 or more years of related experience or 4-year college degree with at least 1 year of related experience
- 3 to 5 years of progressive experience in a hotel or related field preferably with supervisory experience
- strong leadership and coaching skills
- excellent customer service and communication abilities
- ability to manage stressful situations calmly
- knowledge of hotel front desk systems and room revenue management
- certification in Food Handlers, Alcohol Awareness, CPR, and First Aid may be required
Job Duties
- greet guests with a warm and friendly attitude
- lead, motivate, and coach front desk staff
- manage and resolve guest complaints effectively
- oversee room revenue management and boost occupancy
- maintain smooth operations of front desk systems
- handle high-pressure situations with composure
- ensure compliance with hotel standards and policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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