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Aimbridge Hospitality

Hilton Pasadena - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $19.50
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k plan

Job Description

Hilton Pasadena is a well-known hotel located in the heart of Pasadena, California. As a part of the globally recognized Hilton brand, this hotel offers guests a comforting blend of modern amenities and traditional hospitality. Nestled conveniently within walking distance to Old Pasadena, guests have easy access to a vibrant array of shopping, sightseeing, dining, and entertainment options. The hotel features a sparkling outdoor pool and a well-equipped fitness center, providing guests ample opportunities to relax and stay active during their visit. On-site dining options elevate the guest experience with premium culinary offerings, ideal also for private receptions that demand... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in hotel or hospitality environments preferred
  • knowledge of hotel management software
  • proficiency with Microsoft Office
  • ability to communicate clearly and professionally
  • strong organizational and multitasking skills
  • problem-solving aptitude

Job Qualifications

  • High school diploma or equivalent
  • experience in hotel or related hospitality field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite
  • strong communication and interpersonal skills
  • ability to multitask and problem-solve efficiently

Job Duties

  • Greet guests warmly and provide exceptional customer service
  • manage check-in and check-out processes accurately
  • handle guest inquiries and resolve issues promptly
  • coordinate with housekeeping and maintenance departments
  • manage reservations and update guest information accurately
  • process payments and maintain financial records
  • communicate effectively with team members to ensure smooth operations

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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