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Hilton Knoxville - Night Audit Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Night Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Aimbridge is a leading global provider of third-party hotel management services, specializing in delivering exceptional management solutions across various hospitality sectors. The company operates a diverse portfolio of properties ranging from luxury resorts to full-service hotels, focusing on maximizing property performance and guest satisfaction. With a commitment to operational excellence, Aimbridge emphasizes innovative practices, employee development, and superior guest experiences to maintain its reputation as a trusted partner in the hospitality industry.

The Night Audit Supervisor position at Aimbridge plays a crucial role in supporting Front Office operations during overnight hours. This role focuses on ensuring smooth, efficient, and cour... Show More

Job Requirements

  • 3+ years of progressive hotel or related experience
  • supervisory experience preferred
  • proficiency in Windows-based systems and front office software
  • strong leadership, communication, and decision-making abilities
  • ability to remain calm and professional under pressure
  • must hold a valid driver’s license
  • demonstrate integrity in handling sensitive information

Job Qualifications

  • 3+ years of progressive hotel or related experience
  • supervisory experience preferred
  • proficiency in Windows-based systems and front office software
  • strong leadership, communication, and decision-making abilities
  • ability to remain calm and professional under pressure
  • valid driver’s license and demonstrated integrity in handling sensitive information

Job Duties

  • Supervise and support front desk and night audit staff to ensure efficient overnight operations
  • address and resolve guest requests, complaints, and incidents promptly and professionally
  • monitor room revenue, occupancy, and rate efficiency to optimize nightly performance
  • oversee the accuracy of audit reports, financial reconciliations, and cash handling
  • train, coach, and evaluate front office employees to maintain high service standards
  • ensure compliance with company policies, brand standards, and safety procedures
  • review payroll, schedules, and productivity reports in coordination with management
  • maintain effective communication across departments to ensure operational consistency
  • participate in Manager on Duty (MOD) shifts and emergency response procedures as needed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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