Aimbridge Hospitality logo

Aimbridge Hospitality

Hilton Knoxville - Night Audit Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Night Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k

Job Description

Aimbridge is a leading global hospitality management company dedicated to delivering exceptional guest experiences and operational excellence across its portfolio of hotels and resorts. With a reputation for innovative management practices and a commitment to quality service, Aimbridge continuously strives to exceed both guest and client expectations. The company emphasizes professional growth, staff development, and the use of technology to enhance hospitality services, fostering an inclusive and supportive work environment for its employees. Aimbridge’s presence in the hospitality industry is marked by its ability to manage diverse properties efficiently while maintaining local charm and personalized service. The Night Audit Supervisor... Show More

Job Requirements

  • 3+ years of progressive hotel or related experience
  • supervisory experience preferred
  • proficiency in Windows-based systems and front office software
  • strong leadership, communication, and decision-making abilities
  • ability to remain calm and professional under pressure
  • must hold a valid driver’s license
  • demonstrate integrity in handling sensitive information

Job Qualifications

  • 3+ years of progressive hotel or related experience
  • supervisory experience preferred
  • proficiency in Windows-based systems and front office software
  • strong leadership, communication, and decision-making abilities
  • ability to remain calm and professional under pressure
  • must hold a valid driver’s license and demonstrate integrity in handling sensitive information

Job Duties

  • supervise and support front desk and night audit staff to ensure efficient overnight operations
  • address and resolve guest requests, complaints, and incidents promptly and professionally
  • monitor room revenue, occupancy, and rate efficiency to optimize nightly performance
  • oversee the accuracy of audit reports, financial reconciliations, and cash handling
  • train, coach, and evaluate front office employees to maintain high service standards
  • ensure compliance with company policies, brand standards, and safety procedures
  • review payroll, schedules, and productivity reports in coordination with management
  • maintain effective communication across departments to ensure operational consistency
  • participate in manager on duty (MOD) shifts and emergency response procedures as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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