Aimbridge Hospitality logo

Aimbridge Hospitality

Hilton Knoxville - Night Audit Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Night Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Aimbridge is a global leader in third-party hotel management, known for its commitment to operational excellence, innovation, and creating exceptional experiences for guests and employees alike. As one of the largest hotel management companies worldwide, Aimbridge operates a diverse portfolio of properties, including luxury resorts, full-service hotels, and select-service accommodations. The company prides itself on fostering a culture of integrity, respect, and professional growth, providing individuals with ample opportunities to develop their careers in the hospitality industry. Aimbridge invests significantly in training and employee well-being to maintain high standards in guest service and operational efficiency.

The Night Audit Superviso... Show More

Job Requirements

  • 3+ years of progressive hotel or related experience
  • supervisory experience preferred
  • proficiency in Windows-based systems and front office software
  • strong leadership, communication, and decision-making abilities
  • ability to remain calm and professional under pressure
  • must hold a valid driver���s license
  • demonstrate integrity in handling sensitive information

Job Qualifications

  • 3+ years of progressive hotel or related experience
  • supervisory experience preferred
  • proficiency in Windows-based systems and front office software
  • strong leadership, communication, and decision-making abilities
  • ability to remain calm and professional under pressure
  • valid driver’s license
  • integrity in handling sensitive information

Job Duties

  • Supervise and support Front Desk and Night Audit staff to ensure efficient overnight operations
  • address and resolve guest requests, complaints, and incidents promptly and professionally
  • monitor room revenue, occupancy, and rate efficiency to optimize nightly performance
  • oversee the accuracy of audit reports, financial reconciliations, and cash handling
  • train, coach, and evaluate front office employees to maintain high service standards
  • ensure compliance with company policies, brand standards, and safety procedures
  • review payroll, schedules, and productivity reports in coordination with management
  • maintain effective communication across departments to ensure operational consistency
  • participate in Manager on Duty (MOD) shifts and emergency response procedures as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location