Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Join our prestigious hotel as a Front Desk Supervisor, where you will be at the forefront of delivering exceptional hospitality experiences. Our establishment is dedicated to creating an inviting and seamless environment for guests, making every stay memorable and enjoyable. As a key part of our leadership team, you will play a vital role in shaping the first and lasting impressions of our guests through outstanding service and efficient front desk operations. Our hotel prides itself on combining professional excellence with a welcoming atmosphere, making it a preferred destination for travelers and visitors.\n\nThe Front Desk Supervisor is the heartbeat of... Show More
Job Requirements
- High school diploma or equivalent
- At least 2 to 3 years of progressive experience in a hotel or related field
- Previous supervisory experience preferred
- Must have a valid driver’s license
- Compliance with certification requirements such as food handlers, alcohol awareness, CPR, and first aid
- Ability to work full-time
- Strong problem-solving skills
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- At least 2 to 3 years of progressive experience in a hotel or related field
- Previous supervisory experience preferred
- Strong leadership and team-building skills
- Excellent communication and customer service abilities
- Knowledge of hotel front desk operations and reservation systems
- Ability to handle guest concerns with professionalism and discretion
Job Duties
- Greet guests with genuine warmth and ensure smooth check-ins and check-outs
- Manage reservations, VIP requests, and guest inquiries to create personalized experiences
- Track daily operations logs, handle messages and packages professionally and efficiently
- Maintain current knowledge of room rates, packages, and promotions to support revenue management
- Lead, train, and develop front desk associates to build a strong and communicative team
- Address guest concerns and workplace issues promptly with confidence and creativity
- Ensure compliance with safety standards and operational policies at the front desk
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: