Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Join our esteemed hotel team as a Front Desk Supervisor, where hospitality meets leadership and guest satisfaction takes center stage. Our establishment is dedicated to providing exceptional service and creating memorable experiences for every guest who walks through our doors. As a respected player in the hospitality industry, our hotel prides itself on maintaining high standards of professionalism, warmth, and efficiency. Our team is committed to fostering a welcoming environment that sets us apart in a competitive marketplace. We understand that the heart of any great hotel experience begins at the front desk, which is why we are looking for... Show More
Job Requirements
- High school diploma or equivalent
- 2 to 3 years of progressive hotel or related experience
- prior supervisory experience preferred
- valid driver’s license
- compliant with Food Handlers, Alcohol Awareness, CPR, and First Aid certifications
- ability to lead and train teams
- excellent guest service skills
Job Qualifications
- High school diploma or equivalent
- at least 2 to 3 years of progressive experience in a hotel or related field
- previous supervisory experience preferred
- valid driver’s license
- compliance with Food Handlers, Alcohol Awareness, CPR, and First Aid certifications
- strong leadership and problem-solving skills
- excellent communication and interpersonal abilities
Job Duties
- Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free
- manage reservations, VIP requests, and guest inquiries
- track logs, handle messages and packages efficiently
- oversee room rates, packages, and promotions to optimize revenue
- train and lead front desk team members
- address guest concerns and resolve workplace challenges promptly
- maintain safety, compliance, and quality standards at the front desk
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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