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Hilton Knoxville - Banquets Captain

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Daily Pay
Medical
Dental
Vision
short-term disability
long-term disability
term life insurance
ADAD insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Our establishment is a vibrant hospitality company dedicated to delivering exceptional banquet and event experiences. We specialize in organizing large-scale gatherings, including weddings, corporate events, and private functions, ensuring that every detail is flawlessly executed to create unforgettable moments for our guests. Known for our commitment to superior service, attention to detail, and professionalism, we pride ourselves on maintaining high standards in all aspects of our operations. We offer full-time employment opportunities with competitive compensation and a comprehensive benefits package.

We are currently seeking a dynamic Banquets Captain to join our team. This position is ideal for a proacti... Show More

Job Requirements

  • Minimum of 1 year progressive experience in a hotel or related field required
  • High school diploma or equivalent required
  • Previous supervisory experience preferred
  • Alcohol Awareness Certification must comply with state regulations
  • Excellent communication, decision-making, and problem-solving abilities
  • Ability to work effectively under pressure and demonstrate initiative
  • Strong proficiency in financial tasks and arithmetic

Job Qualifications

  • Minimum of 1 year progressive experience in a hotel or related field
  • High school diploma or equivalent
  • Previous supervisory experience preferred
  • Alcohol Awareness Certification compliant with state regulations
  • Excellent communication, decision-making, and problem-solving skills
  • Ability to work effectively under pressure and show initiative
  • Strong proficiency in financial tasks and arithmetic

Job Duties

  • Lead the charge in setting up, servicing, and breaking down banquet events according to Banquet Event Orders
  • Maintain high standards in appearance, service, and safety including compliance with policies and liquor laws
  • Rally the team, assign tasks, conduct pre-event huddles, and train new staff
  • Act as liaison between Sales, Catering, and guests to resolve issues and maintain guest satisfaction
  • Manage schedules, wage reports, inventory, beverage service, and financial paperwork with accuracy
  • Assist with audio/visual setup, attend meetings, handle lost and found, and secure sensitive areas while representing the company professionally

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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