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Receptionist in Spokane Valley

Hilton Hotel - Front Desk Agent/Guest Service Representative

GL8 Hospitality LLC

Hilton Hotel - Front Desk Agent/Guest Service Representative

Spokane Valley, WA, USA|Onsite

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $17.13 - $19.00
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Work Schedule

Flexible
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Benefits

Medical
Dental
Vision
EAP and life insurance
paid time off based on length of service
Paid holidays
Go Hilton - team member travel discount

Job Description

Tru by Hilton, part of the globally recognized Hilton brand, is renowned for its commitment to creating a welcoming and vibrant atmosphere for guests. As a leader in the hospitality industry, Hilton has been recognized as the number one Best Company to Work For in the United States in 2025. This accolade marks the fourth time Hilton has earned this prestigious honor, showcasing its enduring dedication to employee satisfaction and excellence in hospitality. Since its appearance on the Great Place to Work list in 2016, Hilton has grown to become the premier hospitality company worldwide, winning over 600 awards, including... Show More

Job Requirements

  • High school diploma or equivalent required
  • 2+ years of previous direct customer service experience preferred
  • good interpersonal skills
  • excellent written and verbal communication skills
  • conflict resolution experience
  • patience and good listening skills
  • 21 years of age or older

Job Qualifications

  • High school diploma or equivalent
  • 2+ years of previous direct customer service experience preferred
  • good interpersonal skills
  • excellent written and verbal communication skills
  • conflict resolution experience
  • patience and good listening skills
  • 21 years of age or older

Job Duties

  • Act as the first point of contact for guest information
  • administer check-ins and check-outs
  • assigning rooms and taking care of administrative duties
  • processing guests’ payments
  • processing food and beverage requests
  • delivering mail and messages
  • promote facilities, amenities, and activities, as well as be a source of information for guests
  • update guest records
  • problem-solve to achieve guest resolution
  • accommodating general and unique requests
  • storing/selling alcoholic beverages
  • stocking products
  • other duties as assigned by management

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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