Hilton Garden Inn Huntsville South Redstone Arsenal - Front Desk Agent
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Split Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k plan
Job Description
Our establishment is a well-regarded hotel located near Redstone Arsenal and downtown Huntsville, offering convenient access to major local attractions such as the U.S. Space & Rocket Center and Huntsville Botanical Garden. Situated just off Memorial Parkway, our hotel is only 15 minutes from Redstone Arsenal headquarters and within five miles of downtown Huntsville and the Von Braun Center. We pride ourselves on delivering exceptional guest service, supported by a dedicated and enthusiastic team that treats each other like family. Our hotel provides excellent amenities including a 24-hour fitness center and a heated indoor pool, contributing to a comfortable and... Show More
Job Requirements
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Availability to work 7am-3pm and 3pm-11pm shifts
- Willingness to work weekends
- Strong communication skills
- Ability to handle guest interactions professionally and courteously
- Basic computer skills including hotel management software proficiency
Job Qualifications
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Familiarity with hotel management software
- Proficient in Microsoft Office suite
- Strong communication and interpersonal skills
- Ability to multitask and problem-solve under pressure
- Friendly and approachable personality
Job Duties
- Greet and welcome guests with a warm, friendly demeanor
- Handle guest check-ins and check-outs efficiently
- Manage reservations and update booking systems accurately
- Address and resolve guest inquiries, requests, and complaints promptly
- Communicate effectively with team members to coordinate guest services
- Maintain the front desk area organized and operational
- Perform administrative tasks such as processing payments and managing guest data
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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