Hilton Garden Inn Grapevine at Silver Lake Crossing - Portfolio Resources Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Travel opportunities
Training and Development
Job Description
The Portfolio Resources Manager role is a key leadership position within a dynamic hospitality portfolio, serving as a pivotal link between property leadership, portfolio member hotels, and ownership stakeholders. This position is housed within a forward-thinking hospitality company committed to operational excellence, brand consistency, and superior guest experiences. The hiring company manages multiple hotel properties emphasizing supportive leadership, continuous improvement, and operational efficiency. This position involves flexible assignments demanding a high degree of adaptability and expertise in various areas such as General Manager onboarding, operational initiatives, accounting reconciliations, budgeting, and physical property improvements.
The Portfolio Resources Manager acts... Show More
The Portfolio Resources Manager acts... Show More
Job Requirements
- At least 4 years progressive experience in a hotel or related field
- or a 4-year college degree and at least 4 to 5 years of related experience
- or a 2-year college degree and at least 5 to 6 years of related experience
- at least 2 years of operational, accounting, financial or training experience
- comfortable with extensive and extended travel up to 75 percent
- proficient in Windows operating systems and company approved spreadsheets and word processing
- valid driver's license
- ability to evaluate and select among alternative courses of action quickly and accurately
- ability to work well in stressful, high-pressure situations maintaining composure and objectivity
- effective in problem and conflict resolution including anticipating, identifying and overcoming obstacles
- ability to assimilate complex information from disparate sources and adjust to meet specific needs
- effective time management and prioritization skills
- ability to understand financial information and basic arithmetic functions
Job Qualifications
- At least 4 years progressive experience in a hotel or a related field
- or a 4-year college degree and at least 4 to 5 years of related experience
- or a 2-year college degree and at least 5 to 6 years of related experience
- at least 2 years of operational, accounting/financial, and/or training experience is required
- must be comfortable with extensive and extended travel based on the operational needs of the portfolio
- must be proficient in Windows operating systems company approved spreadsheets and word processing
- must have valid driver's license
- must be able to evaluate and select among alternative courses of action quickly and accurately, as well as convey information and ideas clearly
- must work well in stressful, high-pressure situations with the ability to maintain composure and objectivity under pressure
- must be effective in problem/conflict resolution in the workplace including, but not limited to anticipating, identifying, preventing and overcoming daily obstacles as necessary
- must have the ability to assimilate complex information data etc. from disparate sources and consideration to adjust/modify to meet the constraints of the particular need
- effective time management skills
- must be effective in prioritizing needs and identifying solutions
- must be able to work with and understand financial information and data and basic arithmetic functions
Job Duties
- Approach all encounters and employees in an attentive, courteous and service oriented manner
- maintain regular attendance in compliance with Aimbridge Hospitality standards as required which will vary according to the needs of the portfolio and its leadership
- maintain high standards of personal appearance and grooming which include compliance with Aimbridge Hospitality dress code and wearing a nametag when working (per brand standards)
- comply with and ensure adherence to Aimbridge Hospitality's standards and regulations to encourage safe and efficient hotel operations
- comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR and First Aid
- meet all financial review dates and corporate directed programs in a timely fashion
- develop managers for future advancement through competency training and corporate sponsored training programs
- oversee and assist in the company budget process as required
- serve as a mentor and resource for communications with and between above property leadership, ownership, corporate representatives, brand representatives and key vendors
- complete required corporate, customer service and brand training modules and become certified to conduct training on-property, as required
- conduct monthly training calls with Portfolio General Managers, focusing on key initiatives and areas of opportunity
- assist in monitoring, training, reconciliation and support for accounting initiatives and programs
- champion all Aimbridge and brand programs and platforms
- provide on property support for, initiative rollouts, SOP creation, etc
- lead Portfolio GM Onboarding and serve as Aimbridge and brand mentor
- ensure training in service standards is taking place in each hotel using the steps to effective training according to Aimbridge Hospitality standards
- assist in development of Property performance improvement plans and provide General Manager all necessary resources
- monitor and track portfolio initiatives and provide progress reports to above property leadership as requested
- conduct Quality Audits and follow up training as requested by above property leadership
- participate in portfolio performance reviews
- attend all required meetings, webinars and calls as directed by above property leadership
- lead portfolio's General Manager Advisory Counsel (if applicable) and ensure takeaways are logged and tracked accordingly
- will serve as General Manager at assigned hotels during times of need
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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