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Aimbridge Hospitality

Hilton Garden Inn Chicago Midway Airport - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Daily Pay
Medical
Dental
Vision
short-term disability
long-term disability
term life insurance
AD and D insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

Hilton Garden Inn Midway Airport, located just two blocks from Chicago's Midway Airport and a nearby rapid transit train station, is a premier hotel offering comfortable accommodations with modern amenities for travelers. Guests enjoy free Wi-Fi, 24-hour shuttle services to both the airport and the train station, and proximity to key Chicago attractions such as Navy Pier and Willis Tower thanks to the conveniently close Orange Line rapid transit train. The hotel features a Garden Grille and Bar serving American classics for breakfast and dinner, a Pavilion lounge and Pantry for drinks and snacks, and in-room conveniences including flat-screen TVs,... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related field preferred
  • Familiarity with hotel management software and Microsoft Office suite
  • Strong verbal and written communication skills
  • Proven ability to deliver exceptional customer service
  • Ability to multitask effectively
  • Problem-solving skills

Job Duties

  • Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times
  • Effectively convey information and ideas, and address guest inquiries and issues promptly
  • Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns
  • Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs
  • Work with and understand financial information, performing basic arithmetic functions as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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