Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Hilton Dallas Lincoln Centre is a premier hotel located in the affluent area of North Dallas, offering a perfect blend of convenient location and luxurious amenities. Nestled within minutes of over 300 restaurants, bars, and shopping venues, the hotel caters to both business and leisure travelers. Featuring stylish rooms and suites, a fabulous on-site restaurant, and extensive leisure facilities, the hotel provides a welcoming and comfortable environment for all guests. Additionally, Hilton Dallas Lincoln Centre offers a complimentary shuttle service within three miles of the property, making local transportation accessible and hassle-free. The hotel is strategically positioned with easy access... Show More
Job Requirements
- At least 2 to 3 years of progressive experience in a hotel or related field required
- High school diploma or equivalent required
- Previous supervisory experience preferred
- Must have a valid driver’s license
- Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid
Job Qualifications
- At least 2 to 3 years of progressive experience in a hotel or related field
- High school diploma or equivalent
- Previous supervisory experience preferred
- Ability to train and lead staff effectively
- Strong communication and interpersonal skills
- Proficiency in brand-related technical systems
- Knowledge of hospitality standards and guest service best practices
Job Duties
- Greet guests with a friendly and helpful attitude, making sure check-ins and check-outs are smooth and pleasant experiences
- Obtain all necessary information when taking reservations and monitor VIP and special guest requests
- Track logs and reports to ensure all processes are followed
- Ensure logging and delivery of messages, packages, and mail in a timely and professional manner
- Stay informed about rates, packages, and promotions and help maximize room revenue
- Foster good communication and teamwork among staff members, assist in training new associates
- Address guest concerns effectively and handle workplace issues efficiently and proactively
- Lead by example and follow all standards and regulations to encourage safe and efficient hotel operations
- Enter, track, and report information in the brand systems
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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