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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $15.00
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Join our vibrant hospitality team as a Front Desk Agent, where you are the heart and soul of the guest experience. We are a well-established hotel dedicated to providing exceptional, seamless service that ensures every guest feels welcomed, valued, and cared for from the moment they step through our doors. Our commitment to excellence and warm hospitality makes us a preferred choice for travelers seeking comfort, convenience, and attentive service during their stay.
As a Front Desk Agent, you are the ultimate guest experience guru responsible for creating first and lasting impressions. You will master the art of warm welcom... Show More
As a Front Desk Agent, you are the ultimate guest experience guru responsible for creating first and lasting impressions. You will master the art of warm welcom... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in hotel or customer service roles preferred
- knowledge of hotel booking and management systems
- strong communication skills
- multitasking abilities
- problem-solving skills
- basic computer proficiency
Job Qualifications
- High school diploma or equivalent
- experience in a hotel or related field preferred
- familiarity with hotel management software
- proficiency in Microsoft Office suite
- excellent communication and interpersonal skills
- ability to multitask and work under pressure
- problem-solving abilities
Job Duties
- Greet guests warmly and provide exceptional customer service
- manage check-in and check-out processes efficiently
- handle guest inquiries and requests promptly
- coordinate with housekeeping and other departments to ensure smooth operations
- manage reservations and maintain accurate records
- resolve guest complaints with calm and professionalism
- perform administrative tasks including cash handling and use of hotel management software
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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